The effect of consumers’ perception to the satisfaction of use of traditional medicines in Medan

Siregar, Rahmad Syukur; Supriana, Tavi; Haryanti, Sari

doi:10.1088/1755-1315/122/1/012004

Cited by 2 publications

(4 citation statements)

References 2 publications

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“…However, this study negates the findings of (Bellanger et al, 2017;Dandan Zhao et al, 2012;Junainah Abd Hamid & Sairah, 2020), who have found an insignificant relationship between perceived safety and consumers' satisfaction with herbal medicine. Additionally, this study supports previous researchers (Siregar et al, 2018;Akinyemi et al, 2018;Ekor, 2014;Ardalan & Rafieian, 2013) who have indicated that perceive safety is a crucial element to satisfy its users. As many consumers are choosing herbal medicine compared to modern medicine, the safety aspects of herbal medicine have become a crucial factor.…”

Section: Discussionsupporting

confidence: 90%

“…Based on (Siregar et al, 2018), herbal medicine increased in 2009-2014 compared to contemporary medicine intake during the same period because consumers perceived that using herbal medicines was safe. On the other hand, according to (Bellanger et al, 2017) consumers of herbal medicine are highly concerned with the safety of these traditional medicines fearing contamination and the side effects of these herbal medicines when consumed.…”

Section: Research Problem Statementmentioning

confidence: 99%

“…Herbal medicine is used by most people worldwide (Ardalan & Rafieian, 2013). According to (Siregar et al, 2018), the use of herbal medicine increased in 2009-2014 compared to contemporary medicine intake during the same period because consumers perceived that using herbal medicines is safe, leading to satisfaction. A study conducted by (Salomonsen et al, 2011;Salomonsen et al, 2003) discovered that the extent of herbal medicine being administered at hospitals in Norway and Denmark has amplified at the beginning of the 21st century.…”

Section: The Relationship Between Perceived Safety and Customer Satis...mentioning

confidence: 99%

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From Roots to Remedies: A Deep Dive Into Customer Satisfaction With Herbal Medicine in Klang Valley, Malaysia

Boon,

Buchari,

Boudville

et al. 2023

EJPHS

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This study examined the satisfaction level of consumers who use herbal medicine to remedy their illnesses in the Klang Valley, Malaysia. Herbal medicine is usually plant-based and does not comprise preservatives or artificial colouring. The herbal medicine industry has rapidly grown worldwide because of the global movement towards alternative healthcare, and disease prevention has become a significant concern. Recently, pharmaceutical companies have been extensively conducting clinical studies and therapeutic trials on herbal medicine supplements as an alternative to modern medicine. With the aid of various private and public sectors, most developed and developing nations have produced and improved various herbal medicines for various illnesses through clinical research. This study focuses on the perceived safety, service quality, convenience, and pricing factors influencing consumers' satisfaction with herbal medicines. Questionnaires were distributed through social media to gather the data. The researchers collected 384 responses from the residents of the Klang Valley using the convenience sampling method. The findings of this study show that perceived safety, service quality, convenience, and pricing significantly influence consumers' satisfaction with herbal medicine in the Klang Valley, Malaysia. However, these factors may also generate a paradox where cautiousness escalates, decreasing the demand for herbal medicines. However, herbal medicine industries in Malaysia can formulate strategies to exploit opportunities to create demand and consumer satisfaction. Article visualizations:<img src="/-counters-/soc/0001/a.php" alt="Hit counter" />

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Section: Discussionsupporting

confidence: 90%

Section: Research Problem Statementmentioning

confidence: 99%

Section: The Relationship Between Perceived Safety and Customer Satis...mentioning

confidence: 99%

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From Roots to Remedies: A Deep Dive Into Customer Satisfaction With Herbal Medicine in Klang Valley, Malaysia

Boon,

Buchari,

Boudville

et al. 2023

EJPHS

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“…Probability variables with support were 0.3% stronger than without support. While the probability variable without trauma is stronger by 0.014% compared to trauma [13].…”

Section: Introductionmentioning

confidence: 92%

Farmers' Interest in Continuing Organic Rice Farming in Yogyakarta

Kurniawati

2022

E3S Web Conf.

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The study aims to determine the interests of farmers and the factors that influence farmers' interest in continuing organic rice farming in Sleman Regency. The study conducted in Sleman Regency, which is an area that has applied the principles of organic rice farming by taking about 70 organic farmers. The data was analyzed descriptively and multiple regression analysis. The results showed (1) The interest of farmers to continue organic rice farming based on internal needs and emotional are verry powerful, while social motives are included in the strong category. It is known that the interest of farmers in continuing organic rice farming in Sleman Regency is said to be very high in meeting physical and spiritual needs, high in social relations, and very high in paying attention to organic rice. (2) Factors that influence the overall interest of farmers in terms of internal needs, social motives, and emotions are age, formal education, non-formal education, farming experience, income, land area, frequency of presence of extension workers, assistance, and number of dependents.

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The effect of consumers’ perception to the satisfaction of use of traditional medicines in Medan

Cited by 2 publications

References 2 publications

From Roots to Remedies: A Deep Dive Into Customer Satisfaction With Herbal Medicine in Klang Valley, Malaysia

From Roots to Remedies: A Deep Dive Into Customer Satisfaction With Herbal Medicine in Klang Valley, Malaysia

Farmers' Interest in Continuing Organic Rice Farming in Yogyakarta

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