The Effect of Communicating with Patients Using Peplau Model on Patients’ Satisfaction with the Provided Nursing Cares at the Cardiac Intensive Care Unit

Hosieni, F; Ravari, Ali; Akbari, Ali

doi:10.29252/ijn.29.104.36

Cited by 11 publications

(7 citation statements)

References 16 publications

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“…After an intervention on nurses, Yazdi et al reported a significant difference between the control and trained groups regarding clients' satisfaction scores, in a way that the mentioned score was higher in the test group [22]. In a study by Hosseini et al, patients' satisfaction with the quality of nursing services significantly increased after the intervention and training of communication skills [23].…”

Section: Resultsmentioning

confidence: 99%

The Effect of Nursing Communication Skills Training on Satisfaction of Patients Undergoing Hemodialysis

Salmani

Shiri

Mofrad

et al. 2020

JPRI

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Background: Communication skills of nurses include two important verbal and non-verbal communication dimensions and have of great importance in hemodialysis patients. This study aimed to investigate the effect of nursing communication skills training on satisfaction of patients undergoing hemodialysis. Methods: This quasi-experimental (pretest and posttest design) was carried out on 64 nurses working in the dialysis ward and 90 hemodialysis patients in the hospitals affiliated with Alborz University of Medical Sciences. In this study, nurses and patients were selected by convenience and randomized sampling methods, respectively. In this regard, subjects were selected from the hemodialysis wards of Bahonar, Rajaei and Shariati hospitals in Karaj. Results: Most nurses were female (76.7%) and the age range of the participants was 23-54 years. Nurses achieved a high score in all dimensions of communication skills and a high total score of communication skills after the intervention, and none of them obtained a low score. There was a significant increase in nurses' communication skills after the intervention, compared to before the intervention (106.98±4.18 and 117.97±3.35) (P<0.001). Moreover, the results showed a significant change in nurses’ perception after the intervention in various dimensions of communication skills, such as ability to receive and send messages, emotional control, listening skills, nurses' insight into the communication process and assertive communication skills, compared to before the intervention (66.90±5.15 and 95.62±5.34) (P<0.001). Conclusion: Studying communication skills in the form of educational workshops could increase these skills in nurses and clinical personnel in general. More importantly, improved communication skills in nurses could increase patient satisfaction, which is the ultimate goal of healthcare centers.

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Section: Resultsmentioning

confidence: 99%

The Effect of Nursing Communication Skills Training on Satisfaction of Patients Undergoing Hemodialysis

Salmani

Shiri

Mofrad

et al. 2020

JPRI

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“…Effective communication between the nurse and the patient in times of crisis and during the CCU stay plays an important role in patient comfort. The study showed that interventions to improve communication led to higher patient satisfaction in the ICU and that treatment of cardiac patients was effective (Hosieni et al, 2017 ). A study has shown that the quality of nursing care in the communication dimension is poor from the patients' perspective (Lotfi et al, 2019 ).…”

Section: Discussionmentioning

confidence: 99%

“…Comfort goes beyond treatment, illness, or symptom management and is associated with meeting patient needs and the growth and development of the nurse–patient relationship (Pinto et al, 2016 ). A study indicates a weak relationship between the treatment team and patients (Hosieni et al, 2017 ) and low comfort among patients hospitalized in the CCU (Nural & Alkan, 2018 ). However, the study recommended the use of comfort care theory in cardiac patients (Krinsky et al, 2014 ).…”

Section: Introductionmentioning

confidence: 99%

Nurses' healing presence: A panacea for the comfort of acute coronary syndrome patients in CCU, A qualitative study

et al. 2023

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Aim The study aimed to explain the acute coronary syndrome (ACS) patients' perception of the nurse's healing presence in their comfort in the critical care unit. Design This descriptive qualitative study was conducted from December 2020 to September 2021. Methods Twenty‐seven ACS patients were purposively selected from a cardiovascular university Hospital, Iran. Data were collected through semi‐structured interviews (45–60 min). Data analysis was performed based on the contractual content analysis method of Graneheim and Lundman. Results In the data analysis, the main theme ‘nurses' healing presence’ includes two categories: ‘Nurse–patient communication’ with two subcategories and the category ‘Compassionate care’ with three subcategories.

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“…Anxiety is common in patients with CAD (15) and causes anxiety in other family members (16). Anxiety is significantly higher, especially in members such as the spouse involved in decision-making for the patient (17). Spouses of CAD patients experience high levels of stress and chronic illness, which profoundly affect patients and their families, especially their spouses (18).…”

Section: Introductionmentioning

confidence: 99%

Effect of Couple Education on Spouses' Anxiety and Treatment Adherence in Patients with Acute Coronary Syndrome Admitted to Cardiac Intensive Care Unit

et al. 2022

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Background: Reducing the anxiety in spouses suffering from cardiovascular diseases is essential for themselves and improving treatment outcomes by increasing adherence to treatment and medication. Objectives: This study aimed to examine the effect of couple education on spouses' anxiety, and treatment adherence in patients with acute coronary syndrome (ACS) admitted to the cardiac intensive care unit. Methods: This quasi-experimental study was conducted on 70 couples, including the spouses and patients with ACS admitted to the cardiac intensive care units of Khatam al-Anbia and Ali Ibn Abitaleb hospitals of Zahedan University of Medical Sciences in 2021. The participants were selected using convenience sampling and randomly divided into intervention and control groups. The participants in the intervention group attended three training sessions for three consecutive days based on their clinical diagnosis and treatment following the educational table of content. The instructions in the training sessions were provided to the patients and their spouses for 40 to 60 minutes in the clinic. In contrast, the patients in the control group received only routine ward care. Twelve weeks after the intervention, data were collected using two self-report instruments, including the Medication Adherence Scale and Spielberger State-Trait Anxiety Inventory. The collected data were analyzed by SPSS software (version 22) using paired-samples t-test, independent samples t-test, chi-square test, and analysis of covariance (ANCOVA). Results: The ANCOVA showed that after the couple education intervention, the mean anxiety score of the spouses of ACS patients in the intervention group was significantly lower than the score of the participants in the control group (P = 0.001). Moreover, the mean score of patients' treatment adherence in the intervention group (58.54 ± 5.00) was significantly higher than that of the control group (39.05 ± 9.11) (P = 0.001). Conclusions: The present study indicated that couple education reduces anxiety in the spouses of ACS patients and increases treatment adherence in the patients. Thus, integrating interventions such as couple education in the rehabilitation programs for ACS patients can improve treatment adherence in patients and reduce anxiety in spouses.

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The Effect of Communicating with Patients Using Peplau Model on Patients’ Satisfaction with the Provided Nursing Cares at the Cardiac Intensive Care Unit

Cited by 11 publications

References 16 publications

The Effect of Nursing Communication Skills Training on Satisfaction of Patients Undergoing Hemodialysis

The Effect of Nursing Communication Skills Training on Satisfaction of Patients Undergoing Hemodialysis

Nurses' healing presence: A panacea for the comfort of acute coronary syndrome patients in CCU, A qualitative study

Effect of Couple Education on Spouses' Anxiety and Treatment Adherence in Patients with Acute Coronary Syndrome Admitted to Cardiac Intensive Care Unit

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