The Effect of a Communication and Conflict Resolution Skill Training Program on the Social Skill Levels of University Students

Abstract

ABSTRACT. In this resaarch, the effect of communication and conflict resolution skill training program with 10 sessions which was developed by researcher on the social skill levels of university students are examined. The study was carried out on the 28 students, 14 participants in the control group, 14 participants in the experimental group who are students Ondokuz Mayıs University. The desing of the research was based on an experimental pre-test and posttest model. Students' social skill levels was measured by means of Social Skill Inventory which was adopted to Turkish by Yüksel (2000). Data analysis was applied Independent Samples t-test, Paired Samples t-test and One-Way ANOVA for Repeated Measures techniques were applied for statistical analysis. The research pointed out that social skill levels of students who attended communication and conflict resolution skill training program were higher than those of others (p<.001). In general, results have showed that Communication and Conflict Resolution Skill Training Program may effect university students social skill levels positively. After the posttest application with three months and six months follow after studies it was found that there was no significant difference between Social Skill Inventory test scores of post-test, first following study, and second following study.

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