2003
DOI: 10.1002/nml.15
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The economics of performance management in nonprofit organizations

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Cited by 174 publications
(162 citation statements)
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References 28 publications
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“…NPOs are accountable to a variety of constituencies with heterogeneous goals and needs, with key stakeholders being those constituencies who make large investments to fulfill the organization's mission, such as financial donors, service recipients, or volunteers (Speckbacher, 2003). Given their heterogeneous goals, these constituencies are viewed as often conflicting.…”
Section: The Importance Of External Stakeholdersmentioning
confidence: 99%
“…NPOs are accountable to a variety of constituencies with heterogeneous goals and needs, with key stakeholders being those constituencies who make large investments to fulfill the organization's mission, such as financial donors, service recipients, or volunteers (Speckbacher, 2003). Given their heterogeneous goals, these constituencies are viewed as often conflicting.…”
Section: The Importance Of External Stakeholdersmentioning
confidence: 99%
“…Contrary to our expectation, when delegation increases, we find that incentive compensation is used less to align individual objectives with organizational objectives (H 1 ). This result can be explained by the unique place of intrinsic incentives within nonprofit organizations; namely, the increase of the responsibilities involved with delegation can become a powerful enough motivation to match individual and organizational aims [21], [22].…”
Section: Resultsmentioning
confidence: 99%
“…In this regard, the nonprofit sector's decision system is similar to the for-profit sector's decision system, with a separation between decision-making (i.e., initiation and implementation) and the assumption of the risks that leads to the control of decisions (ratification and supervision) [19], [20]. Even so, the application of the agency theory to nonprofit organizations must be done cautiously, because incentive compensation systems function differently within the nonprofit sector, compared to the for-profit sector [21], [22], as we address in the following discussion. In fact, the nondistribution constraint does not allow non-profit organizations to disburse profits to their constituencies, but rather these benefits must be used within the organizations themselves.…”
Section: Agency Theory In Nonprofitmentioning
confidence: 99%
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“…In profit-making organizations, profits serve as a simple common means to measure organizational success and benchmark performance (Sawhill & Williamson, 2001;Speckbacher, 2003). NFPs, however, have no uniformity of financial goals that can be applied as a means of measurement in comparing the goods they produce or the services they offer (Kong, 2007b;Speckbacher, 2003).…”
Section: Importance Of Intellectual Capital In the Not-for-profit Sectormentioning
confidence: 99%