At a recent conference addressing the care of Iraq and Afghanistan conflict veterans diagnosed with traumatic brain injuries and posttraumatic stress disorder, the incompatibility of soldiers' medical records as they navigated the health system from battlefield to community care was cited as the biggest barrier to quality care. Experts noted treatment delays, redundant tests, extra costs, and patient and provider inconvenience and frustration. Records with pertinent data fail to accompany evacuated soldiers, get lost, and are incompatible among service branch, location, the Department of Defense, the Veteran's Administration, the Social Security Administration, private vendors, and federal, state, and local clinical and benefits information systems. This phenomenon is very familiar to mental health and other providers, who struggle daily to obtain client information from myriad and technologically non-communicating sources. In fact, it is such a problem that it was the focus of a special U.S. government task force, "Ending the Document Game" (National Library of Medicine, 2005).Interoperability ensures that systems can connect to, exchange, and use information with other systems accurately, efficiently, effectively, consistently, and securely (Department of Health and Human Services, 2008; Merryman, 2008). Along with functionality and security, interoperability is a critical health information technology (HIT) feature. The banking industry, in which ATMs work universally and seamlessly, is the ideal, but currently, health information systems more closely resemble silos. Stand-alone competing systems operate independently, often within and between departments, institutions, and states, with little practical regard for how consumers and providers need and use information. As health information