The Downside of CFO Function-Based Language Incongruity

Um, Cyril Taewoong; Guo, Shiau-Ling; Lumineau, Fabrice; Shi, Wei; Song, Ruixiang

doi:10.5465/amj.2019.0943

Cited by 13 publications

(5 citation statements)

References 143 publications

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“…Contextual factors are important when considering role congruity effects because people may form fundamentally different expectations for a social role under different conditions. However, we only found a few studies in our review that attempted to investigate contextual factors that potentially moderate role incongruity effects (e.g., Parker et al, 2020; Um et al, 2022; Yang & Triana, 2019). Therefore, a fruitful avenue for future research on role congruity theory is to explore the contextual factors that may influence the emergence of role incongruity perceptions in organizational contexts or mitigate such influence.…”

Section: Future Researchmentioning

confidence: 99%

“…Lastly, recent studies have started to explore the mechanisms of role congruity effects that reside outside of demographic-based expectations. For example, Um and colleagues (2022) examined how language might induce function-based role incongruity perceptions among external evaluators about corporate executives. These scholars found that banks are likely to employ strict debt contract covenants (i.e., to exercise caution with a firm) when they perceived a high possibility of hazards from the incongruity between a CFO's language and their function-based expectations (as manifested through CFO language during earnings calls that is cautious or uncertain about the company's financial future when their descriptive duties are to provide financial stability).…”

Section: Future Researchmentioning

confidence: 99%

“…In this review, we have identified 163 empirical studies that leveraged role congruity theory in the examination of management issues. While 149 studies (91.4%) in our article pool utilized the theory to examine female gender roles in the workplace, some recent studies have made an effort to extend the application of this theory (e.g., Anglin, Courtney, & Allison, 2022a; Um, Guo, Lumineau, Shi, & Song, 2022; Zhan, Uy, & Hong, 2020). This is primarily because social roles beyond gender have gained increasing visibility in emerging organizational research, which provides an opportunity for role congruity research to expand beyond Eagly and Karau's (2002) sole focus on gender roles.…”

mentioning

confidence: 99%

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Stereotypical Perception in Management: A Review and Expansion of Role Congruity Theory

Triana

Song

et al. 2023

Journal of Management

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Role congruity theory proposes that bias may arise from the perceived incongruity between stereotypes about a social group and expected requirements for success in a social role. Since its introduction, with a focus on gender roles and the development of prejudice against female leaders, management scholars have applied role congruity theory to understand the emergence and consequences of prejudice in a wide range of organizational settings. We provide a review of management research that has incorporated role congruity theory. In this review, we first identify the key constructs and predictions that underlie the theory. Then, we summarize the adoption of the theory in the management literature based on the effects of role incongruity on target evaluation, outcome, and adaptation. Lastly, we suggest potential areas for future development of the theory, including the expansion of the theory to include social roles beyond gender, the examination of multilevel and multidimensional role incongruity effects, and other relevant emerging topics. We hope that this review will promote the accessibility of role congruity theory to management researchers and stimulate the development and application of the theory in the field of management.

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Section: Future Researchmentioning

confidence: 99%

Section: Future Researchmentioning

confidence: 99%

mentioning

confidence: 99%

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Stereotypical Perception in Management: A Review and Expansion of Role Congruity Theory

Triana

Song

et al. 2023

Journal of Management

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“…The literatures in management and communication studies, on the other hand, do study how the structure of the message—its “linguistic properties”—influences others' actions. Managers' use of specific words and formulations encapsulate deliberate strategies (Um et al, forthcoming). Notably, disruptions may stimulate managers' use of different linguistic properties aimed at, for example, creating a sense of urgency and aligning the parties' interests (Leonardi et al, 2012).…”

Section: Conceptual Backgroundmentioning

confidence: 99%

The role of communication style in adaptation to interorganizational project disruptions

Oliveira

Argyres

Lumineau

2022

J of Ops Management

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Interorganizational projects often suffer disruptions that require participating organizations to adapt in order to restore project operations. We study the role of communication style in facilitating adaptation to such disruptions. Whereas the literature on interorganizational communication has emphasized communication mode and frequency, we study the content and features of written communication in seven U.K. construction projects. Communication style mattered for adaptation quality in these projects, and we found that several properties of communication style were particularly important for adaptation: cost and information orientation, as well as informality, precision and authenticity. Moreover, managerial slack and organizational reputation were important precursors of communication style. These results provide novel insights into the role of communication style in adaptation to interorganizational project disruptions. We discuss the implications of these insights for research on interorganizational projects in operations and supply chain management.

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“…Recent role congruity research has further expanded beyond the study of gender roles (Um et al., 2022) and suggested that perceived role incongruity may depend on how different evaluators, such as recruiters, interpret the presence or absence of the qualities needed to perform a specific functional role (i.e., the qualities or signals in the screening process) (Triana et al., 2023). As such, we argue that recruiters’ characteristics and backgrounds can play a crucial role in the hiring process, as recruiters may interpret the strengths, weaknesses, and red flags of applicants differently from one another and in ways that the applicants may not have intended to reveal (Highhouse et al., 2007; Perkins & Hendry, 2005).…”

Section: Introductionmentioning

confidence: 99%

Hidden treasures or red flags? A recruiter's view of (not) hiring former entrepreneurs into corporate jobs

Feng

Wang

Huang

et al. 2023

Personnel Psychology

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Entrepreneurs may enter the labor market to seek alternative employment opportunities, and their job applications are gaining increasing attention. With a focus on the recruiting side, we leverage the role congruity theory to examine how recruiters with various characteristics and backgrounds assess former entrepreneurs who apply for corporate jobs. We propose that job applicants with entrepreneurial experience will systematically receive fewer offers than otherwise equally qualified non‐entrepreneur applicants. However, we also suggest that this “entrepreneurship‐penalty effect” will be weakened when the recruiters are female, have shorter organizational tenure, or have entrepreneurial experience. We tested our hypotheses in a policy‐capturing experiment with follow‐up surveys using a sample collected in 2019 and 2022, that is, before and after the outbreak of COVID‐19. We found general support for our hypotheses and identified recruiters’ preferences for entrepreneur‐applicants at two‐time points. Results revealed that recruiters of different characteristics and backgrounds had varying assessments of former entrepreneur applicants, which provides implications for both sides of recruitment.

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The Downside of CFO Function-Based Language Incongruity

Cited by 13 publications

References 143 publications

Stereotypical Perception in Management: A Review and Expansion of Role Congruity Theory

Stereotypical Perception in Management: A Review and Expansion of Role Congruity Theory

The role of communication style in adaptation to interorganizational project disruptions

Hidden treasures or red flags? A recruiter's view of (not) hiring former entrepreneurs into corporate jobs

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