The diffusion of mobile payments: Profiling the adopters and non-adopters, Roger's way

Dash, Ganesh; Sharma, Kiran K.; Yadav, Neha

doi:10.1016/j.jretconser.2022.103219

Cited by 26 publications

(17 citation statements)

References 86 publications

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“…The prior literature has indicated that a rage of theories influence individual decision to use technology. The review study of Dash et al [ 21 ] argued that firms failed to adopt new technology because of lack of planning for change, poor vision & adoption, and ignoring customer expectations. Börstler et al [ 22 ] claimed that it is a well-known issue that adoption decision are rarely driven by evidence.…”

Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

From theory to practice: An integrated TTF-UTAUT study on electric vehicle adoption behavior

Alwadain,

Fati,

Ali

et al. 2024

PLoS ONE

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In Industry 4.0, the adoption of new technology has played a major role in the transportation sector, especially in the electric vehicles (EVs) domain. Nevertheless, consumer attitudes towards EVs have been difficult to gauge but researchers have tried to solve this puzzle. The prior literature indicates that individual attitudes and technology factors are vital to understanding users’ adoption of EVs. Thus, the main aim is to meticulously investigate the unexplored realm of EV adoption within nations traditionally reliant on oil, exemplified by Saudia Arabia. By integrating the “task technology fit” (TTF) model and the “unified theory of acceptance and usage of technology” (UTAUT), this research develops and empirically validates the framework. A cross-section survey approach is adopted to collect 273 valid questionnaires from customers through convincing sampling. The empirical findings confirm that the integration of TTF and UTAUT positively promotes users’ adoption of EVs. Surprisingly, the direct effect of TTF on behavioral intentions is insignificant, but UTAUT constructs play a significant role in establishing a significant relationship. Moreover, the UTAUT social influence factor has no impact on the EVs adoption. This groundbreaking research offers a comprehensive and holistic methodology for unravelling the complexities of EV adoption, achieved through the harmonious integration of two well-regarded theoretical frameworks. The nascent of this research lies in the skilful blending of technological and behavioral factors in the transportation sector.

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Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

From theory to practice: An integrated TTF-UTAUT study on electric vehicle adoption behavior

Alwadain,

Fati,

Ali

et al. 2024

PLoS ONE

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“…Resource allocation for acquisition and implementation is also integral to this stage. It is worth noting that the adoption process has received significant academic attention (Dash et al, 2023; Lisana & Handarkho, 2022). After adoption, the post‐adoption stage focuses on the acceptance and continued usage of the innovation (Rogers, 1995).…”

Section: Evolution Of Mpsmentioning

confidence: 99%

“…Given the diverse aspects of consumer behavior explored in MPS literature, we have observed outcome variables based on their overarching objectives. The adoption of MPS scrutinizes the factors influencing users' decisions to embrace MPS in their daily transactions (Bailey et al, 2020; Dash et al, 2023). The resistance to use explores users' hesitance to adopt MPS despite their accessibility and convenience (Arvidsson, 2014).…”

Section: Tccm Frameworkmentioning

confidence: 99%

Two decades of mobile payment research: A systematic review using the TCCM approach

Behera,

Kumra

2023

Int J Consumer Studies

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Researchers have increasingly explored various aspects of mobile payment in the past two decades, including different mobile payment systems (MPS), stakeholders, and related research contexts. However, existing literature reviews are limited to user adoption, overlooking the importance of understanding other key stakeholders, such as retailers and MPS providers, and post‐adoption behaviors. To address this gap, this comprehensive review examines exhaustive 310 studies in the MPS literature using the theory‐context‐characteristics‐methods framework, providing insights into all stakeholders and contexts studied. The findings highlight the need for further research in areas such as peer‐to‐peer payment, MPS adoption in lower‐income countries, MPS discontinuance behavior, socioeconomic impact, and consumer privacy issues. Additionally, the study suggests expanding the scope of MPS research to include emerging mobile payment options like buy now pay later and facial recognition payment system (FRPS). This research contributes valuable insights and proposes future research directions for MPS studies.

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“…Most research has employed classical theories such as the theory of reasoned action (TRA) (Fishbein and Ajzen, 1977), technology acceptance model (TAM) (Davis, 1989), theory of planned behavior (TPB) (Ajzen, 1991), diffusion of innovation (DOI) (Rogers a Rogers, 2003), unified theory of acceptance and use of technology (UTAUT) (Venkatesh et al, 2003) as well as its subsequent modifications (Lee et al, 2022;Goel et al, 2022;Shaikh et al, 2023). Although previous studies have made important contributions in the field of mobile payments by applying these theories and have improved knowledge (Al-Okaily et al, 2023;Dash et al, 2023), we consider that the use of the S-O-R model would enrich both theory and practice in this field of study where, so far, few authors have used it as a reference in their research (Yuan et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

What drives consumers to use P2P payment systems? An analytical approach based on the stimulus–organism–response (S-O-R) model

Diéguez

Liébana‐Cabanillas

Blanco‐Oliver

et al. 2023

EJMBE

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PurposeTraditional payment systems based on cash and bank cards are being replaced by new innovative formats. This research analyzes the success factors in the adoption by customers of Bizum, a peer-to-peer (P2P) mobile payment system widely used in Spain. This study proposes a theoretical framework based on the Stimulus–Organism–Response (S-O-R) model and includes the analysis of the moderating effect of perceived risk and the mediating effect of perceived trust.Design/methodology/approachTo achieve the proposed objectives, an online questionnaire was administered to 701 Spanish smartphone users, potential users of the proposed P2P payment systems.FindingsThe results show that perceived usefulness is the most important predictor of intention to use. Additionally, a medium predictive relevance performance of the proposed model is found.Originality/valueThis research contributes to a more holistic understanding of the adoption of P2P payment systems and provides new business opportunities that companies can exploit through the use of this technology.

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The diffusion of mobile payments: Profiling the adopters and non-adopters, Roger's way

Cited by 26 publications

References 86 publications

From theory to practice: An integrated TTF-UTAUT study on electric vehicle adoption behavior

From theory to practice: An integrated TTF-UTAUT study on electric vehicle adoption behavior

Two decades of mobile payment research: A systematic review using the TCCM approach

What drives consumers to use P2P payment systems? An analytical approach based on the stimulus–organism–response (S-O-R) model

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