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2020
DOI: 10.13106/jidb.2020.vol11.no7.7
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The Differential Impact of Bulk Text Message Advertising on Consumer Attention

Abstract: Purpose: The purpose of this study was to identify factors that enhance the effectiveness of bulk text message advertising on consumer attention in the telecommunications industry in Zimbabwe. Research design, data and methodology: The study collected data using structured questionnaires. The study attracted 293 responses from consumer subscribers of the Zimbabwean telecommunications industry. Data was analysed using SPSS and measures of association, direction, strength and significance were used. Results: The… Show more

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Cited by 5 publications
(3 citation statements)
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References 22 publications
(48 reference statements)
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“…However, staff homogeneity may only be suitable for certain organisations, particularly those with diverse workforces, such as international schools where teachers, parents, and students come from different countries and cultures. Moreover, the modern workplace increasingly values heterogeneous employee compositions because they are a powerful tool for enhancing customer experience and employee productivity (Makudza et al, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…However, staff homogeneity may only be suitable for certain organisations, particularly those with diverse workforces, such as international schools where teachers, parents, and students come from different countries and cultures. Moreover, the modern workplace increasingly values heterogeneous employee compositions because they are a powerful tool for enhancing customer experience and employee productivity (Makudza et al, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…(2) Previously published papers have generally pointed out the importance of diversity in the restaurant workplace (Madera et al. , 2011) and studied different aspects of diversity, including demographic diversity (Sacco and Schmitt, 2005), gender diversity (Badal and Harter, 2014), age, education, and political diversity (Makudza et al. , 2020).…”
Section: Introductionmentioning
confidence: 99%
“…One of the evolving tendencies in mobile communication is mobile-based marketing (Enwereuzorr, 2017;Gao & Zang, 2016;Martínez-Ruiz et al, 2017). Mobile-based marketing is a social media marketing strategy by which individuals are encouraged to purchase the advertised products or services via mobile (Aslam et al, 2016;Carroll et al, 2007;Haider, 2012;Makudza et al, 2020;Megdadi & Hammouri, 2016;Murillo-Zegarra et al, 2020;Noor et al, 2013).…”
Section: Introductionmentioning
confidence: 99%