The Diamond Project: A Quality Improvement Model for Adopting Shared Service Delivery in the Washington Vaccines for Children Program

Abstract

Context: Increasing federal requirements with no change in the Centers for Disease Control and Prevention budget creates an unsustainable delivery model between states and their local counterparts for programs like Vaccines for Children (VFC). Project: The Washington State Department of Health collaborated with the Washington Association of Local Public Health Officials to identify how best to improve the quality of the VFC program. Approach: Utilizing Quality improvement and Lean Six Sigma methods, the project team was able to adopt a new shared-service delivery model to improve the quality of the VFC program in Washington State. Discussion: Through utilization of quality improvement methods and Lean methodology Washington State Department of Health identified recommendations to adopt a shared-service delivery and implemented those changes.

PDCA and TPM to increase productivity in a SME company in the pharmaceutical sector

“…Por ello, se recomienda tener una constante implementación de la técnica PDCA y capacitaciones constantes. Así mismo , existen estudios que demuestran que si bien el modelo Lean están profundamente arraigados en lo s n egocio s, también demuestra cómo estos prin cipio s y mo d elo s pueden adaptarse para la salud [33].…”