The development of Self-Service Restaurant Ordering System (SROS)

Noor, Mohd Halim Mohd; Rahman, Azman Ab; Saaid, M. F.; Ali, Megat Syahirul Amin Megat; Zolkapli, Maizatul

doi:10.1109/icsgrc.2012.6287190

Cited by 12 publications

(2 citation statements)

References 2 publications

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“…This structure is easy to understand and guarantees the great nature of administration and consumer loyalty. Similar proposals were presented in [12][13]. Correspondingly, In Rathore et al [14], a significant improvement on the visual experience of menus using an electronic menu card was achieved.…”

Section: Review Of Literaturementioning

confidence: 57%

Arduino Based Restaurant Menu Ordering System

Abdulsalam A,

Adebisi,

Emezeirinwune

et al. 2023

Acta Marisiensis. Seria Technologica

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The role of restaurants, canteens, other forms of eatery and food service outlets are becoming very big part of most economies at different levels. However improvement in customer experience while making orders plays a very critical role in having a smooth and efficient menu ordering process. This article presents a novel hybrid approach that tackles the challenges associated with menu ordering especially in the post-covid era; both from software and hardware perspectives. First, a web-application - powered by ReactJS and GraphQL, which enables order request anywhere at any time was developed. In addition, is the implementation of hardware with mobility feature on trips to the restaurant using two Arduino microcontrollers (transmitter and receiver). The result allows the user to browse through a catalogue, check-in and out on a Thin-Film-Transistor (TFT) liquid-crystal display (LCD) and deliver a seamless experience to the customer.

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Section: Review Of Literaturementioning

confidence: 57%

Arduino Based Restaurant Menu Ordering System

Abdulsalam A,

Adebisi,

Emezeirinwune

et al. 2023

Acta Marisiensis. Seria Technologica

View full text Add to dashboard Cite

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“…Pointing to a menu may be less feasible than asking for a drink through speech. Nevertheless, a pointing gesture is more natural and automatic to show the table in which consumers should sit on [69][70][71].…”

Section: Interaction Between Humans and Robotsmentioning

confidence: 99%

Service Robots in Catering Applications: A Review and Future Challenges

et al. 2020

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“Hello, I’m the TERMINATOR, and I’ll be your server today”. Diners might soon be feeling this greeting, with Optimus Prime in the kitchen and Wall-E then sending your order to C-3PO. In our daily lives, a version of that future is already showing up. Robotics companies are designing robots to handle tasks, including serving, interacting, collaborating, and helping. These service robots are intended to coexist with humans and engage in relationships that lead them to a better quality of life in our society. Their constant evolution and the arising of new challenges lead to an update of the existing systems. This update provides a generic vision of two questions: the advance of service robots, and more importantly, how these robots are applied in society (professional and personal) based on the market application. In this update, a new category is proposed: catering robotics. This proposal is based on the technological advances that generate new multidisciplinary application fields and challenges. Waiter robots is an example of the catering robotics. These robotic platforms might have social capacities to interact with the consumer and other robots, and at the same time, might have physical skills to perform complex tasks in professional environments such as restaurants. This paper explains the guidelines to develop a waiter robot, considering aspects such as architecture, interaction, planning, and execution.

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