“…This frustration resulted both from weak management decision capacity and the lack of outsourcing methodologies. Indeed, the absence of methodologies, tools and guidelines to support outsourcing decisions is often referred to in literature -since the 1990s, several efforts have been made to provide outsourcing guidelines and frameworks to support the outsourcing process in companies (e.g., Bolumole, Frankel, & Naslund, 2007;Cánez, Platts, & Probert, 2000;Fill & Visser, 2000;Franceschini, Galetto, Pignatelli, & Varetto, 2003;Jennings, 1997;Marshall, Lamming, Fynnes, & Búrca, 2005;McIvor, 2000;Tate & Ellman, 2009;Vining & Globerman, 1999).…”