The development and validation of the organisational innovativeness construct using confirmatory factor analysis

Wang, Catherine L.; Ahmed, Pervaiz K.

doi:10.1108/14601060410565056

Cited by 881 publications

(1,008 citation statements)

References 48 publications

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“…Reference [15] showed that innovation focusing on marketing as an indispensable factor contributing into effectiveness of service innovation practices, which agreed with the results of this study. In addition, it was evident to be consistent with a research confirming that marketing-focused innovation was a strategic factor to form up the scale of service innovation and a capability-based competitive advantage for a firm to develop its innovative service practices [30].…”

Section: A Discussionsupporting

confidence: 80%

“…Marketing-focused innovation capability refers to ability of firms to develop and implement novel promotional approaches, and an ability to implement innovative marketing programs for its services and products in order to keep ahead of the market [15]. Specifically, promotion factor directly affects to occupancy rate of hotel.…”

Section: A Service Innovationmentioning

confidence: 99%

“…The literature identifies the following sub-dimensions as components of service innovation: Hotel Type, Customization of Service, Use of Information Technology [7], Process Innovation [14], Marketing-focused Innovation [15], Brand differentiation [17] and Pricing Innovation [19]. These seven factors accompanied with perceived value and guest return intention as elements to develop the conceptual model.…”

Section: Guest Return Intentionmentioning

confidence: 99%

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The Effects of Service Innovation on Perceived Value and Guest’s Return Intention — A Study of Luxury Hotels in Ho Chi Minh City, Vietnam

Khương¹,

Giang²

2014

IJTEF

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Abstract-This research aimed to explore factors affecting to service innovation and how well the influence of innovative practices on the way guests perceiving value and their intention to return the hotels. Quantitative research approach was applied with convenient sampling technique and a completed set of well-structured questionnaires was delivered directly to 300 respondents who were foreign tourists staying at three to five-star hotels in Ho Chi Minh City, Vietnam. This study found that marketing-focused innovation, process innovation, price innovation, hotel types, customization of service, and use information technology were positively correlated with guest's return intention. In addition, the empirical results showed that factors of pricing innovation, process innovation and hotel types provided both indirect and indirect effects towards the return intention. IndexTerm-Hotel types, process innovation, marketing-focused innovation, pricing innovation, perceived value, guest return intention.

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Section: A Discussionsupporting

confidence: 80%

Section: A Service Innovationmentioning

confidence: 99%

Section: Guest Return Intentionmentioning

confidence: 99%

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The Effects of Service Innovation on Perceived Value and Guest’s Return Intention — A Study of Luxury Hotels in Ho Chi Minh City, Vietnam

Khương¹,

Giang²

2014

IJTEF

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“…Tout d'abord nous mobilisons une mesure large de l'innovativité (Subramanian, 1996 ;Wang et Ahmed, 2004), qui peut inclure des stratégies visant dans certaines entreprises à rattraper un éventuel retard, à se remettre à niveau par rapport à leur concurrentes. Cela constitue une différence fondamentale avec les travaux qui mesurent l'innovativité par le niveau de R&D ou de dépôt de brevets par l'entreprise (Kleis et al, 2012).…”

Section: Iii33 Enseignements Méthodologiquesunclassified

L'innovation en PME et son accompagnement par les TIC : quels effets sur la performance ?

Deltour¹,

Lethiais²

2014

Systèmes d'Information &Amp; Management

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Résumé :La capacité à innover des entreprises ainsi que leurs ressources TIC sont généralement reconnues comme des gages de leur compétitivité. Dans notre article, ces deux sources de performance sont étudiées dans le contexte des Petites et Moyennes Entreprises (PME), en analysant notamment les retombées de l'accompagnement de l'innovation par les TIC. Notre recherche s'appuie sur une double investigation : une enquête menée auprès de PME de la région Bretagne et une collecte en ligne des performances financières de ces mêmes entreprises. Sur un échantillon final de 1086 entreprises, nous évaluons économétriquement dans quelle mesure la performance des PME peut être expliquée par l'innovativité, les ressources TIC (humaines et matérielles), ainsi que par l'effet combiné de l'innovativité accompagnée par les technologies de l'information. Le recours à une variable d'interaction mesurant les TIC directement mobilisées pour soutenir l'innovation des PME constitue l'apport méthodologique de notre recherche. L'investigation montre que les technologies de l'information contribuent à augmenter la performance des PME lorsqu'elles accompagnent des innovations : l'innovativité des PME a des retombées positives sur leur performance dans la mesure où elle est accompagnée par des investissements en TIC ou bien par un usage plus poussé des technologies déjà présentes dans l'entreprise. A contrario, l'innovativité et les ressources TIC considérées isolément minorent le niveau de performance des firmes étudiées. Ces différents résultats sont discutés au regard des caractéristiques spécifiques des PME. Mot-clés : Innovativité, technologies de l'information (TIC), Petites et Moyennes Entreprises, performanceCeci est la version finale du manuscrit accepté pour publication. Des éléments de présentation ou de détails typographiques peuvent différer de la version publiée. Management, vol. 19, n°2, 2014 2 Systèmes d'Information et Innovation in SMEs and ICTs' support: An assessment of their performance impactsFrançois DELTOUR*, Virginie LETHIAIS** * Ecole des Mines de Nantes, LEMNA ** Telecom Bretagne, ICI, Marsouin Abstract:Firms' innovativeness and their ICT resources are seen as two factors of firms' competitiveness. Our research tests these sources of performance in the context of small-andmedium enterprises (SMEs) and examines possible synergies with ICTs supporting innovation. Our research is based on a double empirical investigation: a survey is conducted among firms in the region of Brittany (France), complemented with an online investigation of their financial performance. With a final sample of 1086 firms, we perform an econometric assessment of SMEs performance, explained by their innovativeness, their ICT resources (skills and assets) and the combined effect of their innovativeness supported by ICTs. The interaction variable capturing the combined effect constitutes the major methodological originality of our research. Our investigation shows that ICTs contribute to performance improvement when supporting innovations: ...

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“…Knowledge sharing based expertise. Sharing successful experiences in the past Explicit Knowledge Sharing currect customer [47], [50]. Four indicators are used to measure this variables: Constantly creating new product which is easier to use.…”

Section: ) Innovation Productmentioning

confidence: 99%

How Intellectual Stimulation Effects Knowledge Sharing, Innovation and Firm Performance

Maulani¹,

Ageng²

2013

IJSSH

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Abstract-The purpose of this paper that determine whether the intellectual stimulation can influence innovation which is mediated by knowledge sharing, and whether innovation can improve a firm's performance . The model tested on the 56 owners of small and medium enterprises (SMEs) in Tegal, Indonesia. Utilizing purposive sampling technique, with the follwing criteria, company has a workforce 5 to 100 people, engaged in the metal and machinery industry, not including to foreign-owned companies. Software analysis techniques PLS (Partial Least Square) are used in this research. The final results indicate that there are positive effects on intellectual stimulation, experiential sharing and explicit knowledge sharing; explicit knowledge sharing has a positive effect on product innovation and product innovation has a positive effect on business performance. While experiential sharing has a positive effect on product innovation, it is not significant, so the hypothesis is rejected. This study has important managerial implications, the psychological barriers that prevent employees sharing knowldge and experience can be enhanced through intellectual stimulation of transformational leaders, in this case the leader to be a role model that can be replicated and duplicated by subordinates or employees.

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The development and validation of the organisational innovativeness construct using confirmatory factor analysis

Cited by 881 publications

References 48 publications

The Effects of Service Innovation on Perceived Value and Guest’s Return Intention — A Study of Luxury Hotels in Ho Chi Minh City, Vietnam

The Effects of Service Innovation on Perceived Value and Guest’s Return Intention — A Study of Luxury Hotels in Ho Chi Minh City, Vietnam

L'innovation en PME et son accompagnement par les TIC : quels effets sur la performance ?

How Intellectual Stimulation Effects Knowledge Sharing, Innovation and Firm Performance

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