The Development and Assessment of a Foodservice Instructional Simulation Technique (FIST)

Strategic Management Education Incorporating Written or Simulation Cases: An Empirical Test

“…The most comprehensive reviews on teaching and research issues related to the use of simulations have been done in the more general business fields (e.g., Greenlaw & Wyman, 1973;Hsu, 1989;Keys & Wolfe, 1990;Randel et al, 1992;Wolfe, 1985Wolfe, , 1997. The bulk of hospitality research has focused on individual studies using simulations for intact groups (Burbridge & Schachter, 1994;Chase, 1992;Corsun et al, 1995;Ferreira, 1992Ferreira, , 1997Foucar-Szocki, 1989;Hely & Jarvis, 1999;Martin & McEvoy, 2000;Pederson & Pederson, 1993;Roberts, 1999;Shumate & Partlow, 2000;Toomey et al, 1998), and the most comprehensive recent reviews in the hospitality literature have been provided by Feinstein and Mann (1998) and Kluge (1996). Additional reviews by Dennington (1989) and Law (1999) examined the suitable domain areas for computer technology in hospitality education but focused on issues that are, for the most part, beyond the scope of this study (i.e., assessing computer use across the curriculum and the use of intelligent tutorial systems).…”

“…Additional reviews by Dennington (1989) and Law (1999) examined the suitable domain areas for computer technology in hospitality education but focused on issues that are, for the most part, beyond the scope of this study (i.e., assessing computer use across the curriculum and the use of intelligent tutorial systems). Feinstein and Mann (1998) took a broad view of simulations and defined them as basically any system that "duplicates the features, appearance, and characteristics of a real business or management system" (p. 20). Kluge (1996) considered computerized case studies and simulations, in particular, and defined them as an instructional method that attempts to create real-world experiences "to provide and stimulate experienced-based learning" (p. 55).…”

“…In the recent hospitality literature, there have been a number of studies that have considered the effectiveness of simulation cases (Chase, 1992;Corsun, Inman, & Muller, 1995;Feinstein & Mann, 1998;Ferreira, 1992Ferreira, , 1997Hely & Jarvis, 1999;Martin & McEvoy, 2000;Pederson & Pederson, 1993;Roberts, 1999;Shumate & Partlow, 2000;Toomey, Priestly, Norman, & O'Mahony, 1998). Although these previous studies provide a base of knowledge for researchers in this area, most lack the necessary rigor in research design to provide unequivocal findings (i.e., sophisticated sampling designs to reduce the threats of internal validity, sufficient controls, or statistical analyses that allow causal inference).…”

An Assessment of the Effectiveness of Simulation as an Instructional System in Foodservice

“…This type of instructional system is advantageous over several other experiential learning environments such as role play and gaming. Simulation provides less subjectivity in instruction than role play (Butler, Markulis, & Strang, 1988;Cherryholmes, 1966;Feinstein & Mann, 1998;Pierfy, 1977;Zuckerman & Horn, 1973). Furthermore, simulation can provide a dynamic visual environment that cannot be duplicated in typical turn-based strategies of gaming (Greenlaw & Wyman, 1973;Horn & Cleaves, 1980;J.…”

“…The model's logic and animation consisted of a small entry area, a straight cafeteria line, and a seating area containing 20 tables. Each table had four seats (for a review of the simulation, see Feinstein & Mann, 1998).…”