The design of future things, by D. A. Norman, basic books, New York, NY, USA

Jun, Esther; Liao, Huafei; Savoy, April; Zeng, Liang; Salvendy, Gavriel

doi:10.1002/hfm.20127

Cited by 28 publications

(15 citation statements)

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“…In his seminal work "The Design of Everyday Things," Norman defines mental models as conceptual models that users draw from to explain and predict the way that devices will behave in different scenarios [15]. People can use multiple models, and even potentially conflicting models, to explain various aspects of a system.…”

Section: Related Workmentioning

confidence: 99%

Devices and Data and Agents, Oh My

Clark

Newman

Dutta

2017

Proc. ACM Interact. Mob. Wearable Ubiquitous Technol.

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With the advent of DIY smart homes and the Internet of Things comes the emergence of user interfaces for domestic humanbuilding interaction. However, the design trade-offs between the different representations of a smart home's capabilities are still not well-understood. In this work, we examine how four different smart home abstractions affect end users' mental models of a hypothetical system. We develop four questionnaires, each of which describes the same hypothetical smart home using a different abstraction, and then we collect responses depicting desired smart home applications from over 1,500 Mechanical Turk workers. We find that the choice of abstraction strongly primes end users' responses. In particular, the purely device-oriented abstraction results in the most limited scenarios, suggesting that if we want users to associate smart home technologies with valuable high-level applications we should shift the UI paradigm for the Internet of Things from device-oriented control to other abstractions that inspire a greater diversity of interactions. CCS Concepts: • Human-centered computing → User studies; Ubiquitous and mobile computing design and evaluation methods;

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Section: Related Workmentioning

confidence: 99%

Devices and Data and Agents, Oh My

Clark

Newman

Dutta

2017

Proc. ACM Interact. Mob. Wearable Ubiquitous Technol.

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“…In the 1980s, Usability arose as a "simplified" form of ergonomics focused on Industrial Design, namely, as a discipline interested in empowering the interface of common-use objects, products and services so to make it easy to use and immediately comprehensible for customers, stakeholders, and users (Triberti and Brivio 2017): usability experts such as Jakob Nielsen and Donald Norman set the basis for the evaluation of the "things" and tools all of us use every day, and generated the idea that easiness of use is more important for artifacts than other properties such as originality and aesthetic beauty (Nielsen 1999(Nielsen , 2003Norman 2002).…”

Section: From Ergonomics To User-centered Designmentioning

confidence: 99%

P5 eHealth: An Agenda for the Health Technologies of the Future

Pravettoni¹,

Triberti²

2020

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“…In designing full-body interactive experiences, designers aim to help the user understand that the target play objects or spaces bring intrinsic rules based on their affordances [6], while the user also goes defining those rules subjectively as they engage with the experience. In this process, the user creates their own circle of understanding which will dictate their experience as they play.…”

Section: Introductionmentioning

confidence: 99%

The Role of Context in Defining Play

Crowell

Mora-Guiard

Parés

2018

Proceedings of the 2018 Annual Symposium on Computer-Human Interaction in Play Companion Extended Abstracts

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When players enter into an interactive game setting, they undertake a process of discovery and subsequent distinguishing of the rules and goals which will prevail in the play context. However, this process of forming understanding is often altered by the subtle expectations which prevail upon the interaction setting. In this paper, we argue that user perception is shaped differently depending on the general context on how and where players first encounter the game. We will use an existing three phase gameplay model, based on invitation, exploration, and immersion, and draw observations from laboratory, museum, hospital, and classroom studies of various interactive playful experiences. This work aims to support interaction designers towards positive gameplay experiences for children and lessening the gap between laboratory and in situ studies.

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The design of future things, by D. A. Norman, basic books, New York, NY, USA

Cited by 28 publications

References 0 publications

Devices and Data and Agents, Oh My

Devices and Data and Agents, Oh My

P5 eHealth: An Agenda for the Health Technologies of the Future

The Role of Context in Defining Play

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