The design and evaluation of a digital learning-based English chatbot as an online self-learning method

Abstract

A majority of government and international organisations have chosen English as their official language since it is the only language in the world with the status of a global language and a world language. One of the key components of learning a language is oral communication; however, students frequently overlook the value of oral communication, which reduces the effectiveness of language acquisition. To enhance the motivation and effectiveness of non-native English speakers to learn and practise English, this study aims to develop an interactive self-learning and self-improvement approach. A well-designed and chatbot-assisted learning environment is designed, using a variety of concepts such as informal learning, language learning, mobile learning, and educational mobile application, and evaluated.

The use of artificially intelligent chatbots in English language learning: A systematic meta-synthesis study of articles published between 2010 and 2024

“…Besides the linguistic and social theories, learners' perspectives in using chatbots for language learning concerning factors such as user engagement and linguistic and technological components were explored through the technology acceptance model (TAM) and the chatbot-human interaction satisfaction model (CHISM) (Belda-Medina & Calvo-Ferrer, 2022;Davis, 1989). A similar theory, the theory of planned behavior by Fishbein and Ajzen (1975), was adopted by Wu et al (2023) to analyze the relationship between the factors of the behavioral intention of using chatbot applications and learner beliefs, such as the usefulness of voice-based AI chatbots for learning.…”

“…Lee & Lim, 2023;S. Lee & Jeon, 2022;Park, 2022;Timpe-Laughlin, Sydorenko & Daurio, 2022;Wu, Lam, Kong & Wong, 2023) and their use is becoming more widespread in line with the extensive use of portable computer-assisted language learning (CALL) and mobile-assisted language learning (MALL) devices (Kukulska-Hulme & Lee, 2020). However, more recent and comprehensive evidence is still needed on implementing voicebased AI chatbots in language classes, as new voice-based and AI-supported chatbot tools are being introduced almost weekly with little or no prior research or piloting in educational contexts.…”