The deployment of social media by political authorities and health experts to enhance public information during the COVID-19 pandemic

Reveilhac, Maud

doi:10.1016/j.ssmph.2022.101165

Cited by 6 publications

(5 citation statements)

References 47 publications

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“…Umar Aditiawarman 1 , Mega Lumbia 2 , Teddy Mantoro 3 , Adamu Abubakar Ibrahim 4 20 rapidly [4]. Businesses launch promotional activities to market their products in many ways by doing advertisements on tv, making banners, advertising on social media, including paying influencers or artists to disseminate information about their products [5].…”

Section: Social Network Analysis: Identification Of Communication And...mentioning

confidence: 99%

“…There are about 191.4 million social media users from the 273.4 million population in Indonesia are social media users. With the proliferation of data dissemination media on social media, social media users can quickly get data or information about everything [1]. The level of community response in the digital era has proven to be more responsive to events, phenomena, positive and negative sentiments in the development of social life in the real world or in the virtual world [2] With so many active users of social media in Indonesia, it is not surprising that many brands are taking advantage of social media platform to disseminate information, such as notifying new products, conducting promotions to get benefits [3].…”

Section: Introductionmentioning

confidence: 99%

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Social Network Analysis: Identification of Communication and Information Dissemination (Case Study of Holywings)

Aditiawarman,

Lumbia,

Mantoro

et al. 2023

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Social media especially Twitter has been used by corporation or organization as an effective tool to interact and communicate with the consumers. Holywings is one of the popular restaurants in Indonesia that use social media as a tool to promote and disseminate information regarding their products and services. However, one of their promotional items has gone viral and invited public protests which turned into a trending topic on Twitter for a couple of weeks. Holywings allegedly improperly promoted their products by using the most honorable names, “Muhammad” and “Maria”. Social network analysis of Twitter data is conducted to identify and examine information circulating among the users, which leads to wider public attention and law enforcement. In this study, we focused on the conversation about Holywings on Twitter from 24 June to 31 July 2022. The analysis was carried out using Python to retrieve data and Gephi software to visualize the interactions and the intensity of the network group in viewing the spread of information. The findings reveal the centrality account that caused the news to go viral are the CNN Indonesia (@CNNIndonesia) news media account and Haris Pertama (@knpiharis), with a centrality of 0.161 and 0.282, respectively. There are also 121 groups involved in the conversation with modularity of 0.821.

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Section: Social Network Analysis: Identification Of Communication And...mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Social Network Analysis: Identification of Communication and Information Dissemination (Case Study of Holywings)

Aditiawarman,

Lumbia,

Mantoro

et al. 2023

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“…Studi terkait penggunaan media sosial oleh pengambil kebijakan, ahli (ilmuwan) dan perwakilan media di Swiss pada masa pandemi juga dilakukan oleh Reveilhac (2022). Ia meneliti bagaimana diseminasi informasi kesehatan di media sosial yang dilakukan oleh para aktor tersebut diterima oleh pengguna media sosial dan bagaimana tindakan komunikatif tersebut mencerminkan tren kepercayaan publik.…”

Section: Pendahuluanunclassified

Komunikasi Politik di Masa Pandemi: Analisis Isi Unggahan Instagram mengenai Program Pengendalian Covid-19 dan Pemulihan Ekonomi

Budiarsa

Pandiangan

2022

JSKM

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Studi ini dilatarbelakangi oleh persoalan komunikasi politik pada masa krisis pandemi Covid-19. Melalui analisis isi dengan pendekatan kualitatif, penulis hendak memahami bagaimana pemerintah, partai pendukung pemerintah, partai di luar pemerintah dan anggota DPR melakukan komunikasi politik terkait kebijakan penanganan Covid-19 dan pemulihan ekonomi nasional di Instagram. Pengumpulan data dilakukan dengan teknik observasi dan dokumentasi. Konten yang dianalisis adalah unggahan Instagram dari para komunikator politik pada periode 1 April 2020 hingga 31 Agustus 2021. Dari analisis isi terhadap 172 unggahan, ditemukan bahwa pemerintah merupakan komunikator politik paling aktif yang membicarakan program pengendalian Covid-19 dan pemulihan ekonomi. Di Instagram, komunikasi politik tersebut paling banyak disampaikan dalam bentuk gambar/ foto dan video. Kendati memiliki rata-rata jumlah tagar paling sedikit, komunikasi politik yang dilakukan pemerintah memiliki tingkat engagement tertinggi dari pengikutnya dibanding komunikator politik lain. Studi ini juga menemukan bahwa frekuensi kemunculan pesan tentang program pengendalian Covid-19 lebih tinggi dibanding program pemulihan ekonomi. Pembicaraan mengenai kedisiplinan penerapan 3M (memakai masker, mencuci tangan menggunakan sabun, dan menjaga jarak) paling banyak muncul dalam komunikasi politik di Instagram. Sementara itu, pesan mengenai program penerapan 3T (tracing, testing, treatment), pelaksanaan vaksinasi Covid-19 dan pemulihan ekonomi melalui program pemberian bantuan ditemukan dengan frekuensi kemunculan yang lebih sedikit.

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“…One of the most important aspects of pandemic preparedness was the COVID-19 traceability of contacts [ 1 , 2 ]. It is an approach to avert the situation of COVID-19 by tracing and tracking all of the potential individuals in close contact with the COVID-19 patient/suspect [ 3 – 5 ].…”

Section: Introductionmentioning

confidence: 99%

Factors affecting the intention to use COVID-19 contact tracing application “StaySafe PH”: Integrating protection motivation theory, UTAUT2, and system usability theory

Ong,

Prasetyo,

Tapiceria

et al. 2024

PLoS ONE

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Purpose StaySafe PH is the Philippines’ official contact tracing software for controlling the propagation of COVID-19 and promoting a uniform contact tracing strategy. The StaySafe PH has various features such as a social distancing system, LGU heat map and response system, real-time monitoring, graphs, infographics, and the primary purpose, which is a contact tracing system. This application is mandatory in establishments such as fast-food restaurants, banks, and malls. Objective and methodology The purpose of this research was to determine the country’s willingness to utilize StaySafe PH. Specifically, this study utilized 12 latent variables from the integrated Protection Motivation Theory (PMT), Unified Theory of Acceptance and Use of Technology (UTAUT2), and System Usability Scale (SUS). Data from 646 respondents in the Philippines were employed through Structural Equation Modelling (SEM), Deep Learning Neural Network (DLNN), and SUS. Results Utilizing the SEM, it is found that understanding the COVID-19 vaccine, understanding the COVID-19 Delta variant, perceived vulnerability, perceived severity, performance expectancy, social influence, hedonic motivation, behavioral intention, actual use, and the system usability scale are major determinants of intent to utilize the application. Understanding of the COVID-19 Delta Variant was found to be the most important factor by DLNN, which is congruent with the results of SEM. The SUS score of the application is "D", which implies that the application has poor usability. Implications It could be implicated that large concerns stem from the trust issues on privacy, data security, and overall consent in the information needed. This is one area that should be promoted. That is, how the data is stored and kept, utilized, and covered by the system, how the assurance could be provided among consumers, and how the government would manage the information obtained. Building the trust is crucial on the development and deployment of these types of technology. The results in this study can also suggest that individuals in the Philippines expected and were certain that vaccination would help them not contract the virus and thus not be vulnerable, leading to a positive actual use of the application. Novelty The current study considered encompassing health-related behaviors using the PMT, integrating with the technology acceptance model, UTAUT2; as well as usability perspective using the SUS. This study was the first one to evaluate and assess a contact tracing application in the Philippines, as well as integrate the frameworks to provide a holistic measurement.

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The deployment of social media by political authorities and health experts to enhance public information during the COVID-19 pandemic

Cited by 6 publications

References 47 publications

Social Network Analysis: Identification of Communication and Information Dissemination (Case Study of Holywings)

Social Network Analysis: Identification of Communication and Information Dissemination (Case Study of Holywings)

Komunikasi Politik di Masa Pandemi: Analisis Isi Unggahan Instagram mengenai Program Pengendalian Covid-19 dan Pemulihan Ekonomi

Factors affecting the intention to use COVID-19 contact tracing application “StaySafe PH”: Integrating protection motivation theory, UTAUT2, and system usability theory

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