“…In addition, different values of
may capture the effect of external interventions that help users to reduce uncertainty about optimal usage practices. For example, this may include the provision of advisory services (Naeher and Schündeln,
2021), access to infrastructure, and tools such as a hotline (Cole and Fernando,
2012) or simply a user manual, which are helpful in reducing uncertainty about optimal usage practices. Irrespective of the underlying sources of variation in
, the effect on optimal input decisions in the model is summarized by the following corollary:
Corollary Users facing a lower cost of processing information require a lower threshold in attentional capacity to adopt technology, and to combine complementary input technologies in the same production location.…”