The decision-making by citizens: Evaluating the effects of rule-driven and learning-driven automated responders on citizen-initiated contact

Wang, Shangrui; Min, Chen; Liang, Zheng; Zhang, Yuanmeng; Gao, Qingyu

doi:10.1016/j.chb.2024.108413

Computers in Human Behavior

2024

DOI: 10.1016/j.chb.2024.108413

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The decision-making by citizens: Evaluating the effects of rule-driven and learning-driven automated responders on citizen-initiated contact

Shangrui Wang,

Chen Min,

Zheng Liang

et al.

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The decision-making by citizens: Evaluating the effects of rule-driven and learning-driven automated responders on citizen-initiated contact

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References 62 publications

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