2007
DOI: 10.1111/j.1745-6606.2006.00072.x
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The Death Care Industry: A Review of Regulatory and Consumer Issues

Abstract: Although virtually every person in the United States will purchase or consume a funeral‐related product or service, relatively little is understood about the processes a consumer undertakes in making these expensive decisions in stressful circumstances. Regulation of the industry has been contentious from the outset, and there have been numerous questions as to regulatory effectiveness. This article outlines and discusses issues related to the death care industry with particular attention to consumer interests. Show more

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Cited by 31 publications
(25 citation statements)
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“…With a complex topic like consumer behavior, there may be limits to the extent of control that regulatory authorities can exert in order to “regulate” the relationship(s) between the consumer and the market. Similar to findings of a review of regulatory and consumer issues in the death care industry (Kopp and Kemp 2007), one can state that although regulation of nutrition labeling was intended to increase consumer protection, changes in the marketplace, as well as in consumption trends, have led to a different landscape in which existing directives are less helpful than originally intended in protecting and guiding the consumer.…”
Section: Resultsmentioning
confidence: 65%
See 1 more Smart Citation
“…With a complex topic like consumer behavior, there may be limits to the extent of control that regulatory authorities can exert in order to “regulate” the relationship(s) between the consumer and the market. Similar to findings of a review of regulatory and consumer issues in the death care industry (Kopp and Kemp 2007), one can state that although regulation of nutrition labeling was intended to increase consumer protection, changes in the marketplace, as well as in consumption trends, have led to a different landscape in which existing directives are less helpful than originally intended in protecting and guiding the consumer.…”
Section: Resultsmentioning
confidence: 65%
“…It is the objective of the present article to assess key questions of nutrition labeling on pre‐packaged food products as part of an effort to both illustrate and evaluate consumer and regulatory issues in this sector (cf. Kopp and Kemp 2007). In analyzing the findings of these research questions, the article provides suggestions for how to advance this stream of research in order to inform managers and policymakers of relevant findings and implications.…”
Section: Introductionmentioning
confidence: 99%
“…The extant marketing literature on EOL products focuses primarily on five research areas. One area relates to evaluating industry regulations and consumer protection for EOL products (e.g., Kopp & Kemp, 2007a, 2007bQuilliam, 2008aQuilliam, , 2008b. A second area examines costs and financial, as well as, psychological, burdens incurred from purchasing EOL products/services (e.g., Banks, 1998;Fan & Zick, 2004;McManus & Schafer, 2014).…”
Section: Literature Reviewmentioning
confidence: 99%
“…After the community recites prayers, the body is then transported to the cemetery for burial. Generally, communities in the United States do not allow for direct burial without a casket (Kopp and Kemp 2007), and thus, in the United States, Muslims will purchase a simple, non-ornamental box, sometimes, ironically, from Orthodox Jewish suppliers of death goods. Because both Jews and Muslims choose to forgo embalmment, caskets are closed and simple, and made of biodegradable materials.…”
Section: Muslim Burial and Disposalmentioning
confidence: 99%