The dark side of co-worker friendship in the restaurant context: roles of gender and promotion focus
Muhammad Haroon Shoukat,
Kareem M. Selem,
Mukaram Ali Khan
et al.
Abstract:PurposeThis paper investigates the focal role of close co-worker friendship in reducing incivility. Furthermore, this paper examines negative workplace gossip as a mediator and gender and promotion focus as moderators.Design/methodology/approachUsing a time-lagged approach, 553 full-service restaurant front-line co-workers in Greater Cairo responded. Further, the data were analyzed using SmartPLS v.4.FindingsPromotion focus weakened close co-workers’ friendships, causing them to speak negatively about each oth… Show more
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