2019
DOI: 10.5465/ambpp.2019.19033abstract
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The Cultural Logics of Shame and Guilt: Emotional Cultures of Social Regulation in Organizations

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“…In guilt cultures, collective apology is seen as appropriate if the firm is guilty as a whole, whereas, in shame cultures, concealment by the group is important to protect individuals of high status. These differences among others impact how firms are run and managed (Antoine, 2022).…”
Section: Literature Review and Theory Developmentmentioning
confidence: 99%
“…In guilt cultures, collective apology is seen as appropriate if the firm is guilty as a whole, whereas, in shame cultures, concealment by the group is important to protect individuals of high status. These differences among others impact how firms are run and managed (Antoine, 2022).…”
Section: Literature Review and Theory Developmentmentioning
confidence: 99%