The Cultural Intelligence Scale (CQS): A Contribution to the Italian Validation

Abstract

In the current globalized working context, professionals are asked to be able to implement specific competences. Cultural Intelligence is a construct referring to an individual’s ability to function and manage effectively in culturally diverse settings and is conceived as an aggregate multidimensional construct. Purpose of this study was to examine the validity of score interpretations of the Italian version of the Cultural Intelligence Scale (CQS). CQS is aimed to measure individual ability to understand, act and manage effectively in culturally diverse settings. Participants were 755 professionals (females = 64.2%) from different organizational contexts, ranging from 20 to 63 years old (M = 40.4; SD = 10.29). Data were collected with the Italian translated version of the CQS. Results of confirmatory factor analysis (CFA) suggested good data-model fit. As proposed in the original version, CQS is composed of 20 items and four different theoretical dimensions (Metacognitive, Cognitive, Motivational, and Behavioral) that correlate with each other. This study could be considered a first contribution to fill the lack of self-report measure concerning cultural intelligence in the Italian context with a scale showing promising results.

Enhancing expatriates’ assignments success: the relationships between cultural intelligence, cross-cultural adaptation and performance

“…"I check the accuracy of my cultural knowledge as I interact with people from different cultures", α = .81); cognitive CQ (six items, e.g., "I know the rules for expressing non-verbal behaviour in other cultures", α = .83); motivational CQ (five items, e.g., "I enjoy interacting with people from different cultures", α = .89); behavioural CQ (five items, e.g., "I change my verbal behaviour when a cross-cultural interaction requires it", α = .84). This robust and reliable scale has been utilized by previous studies (e.g., Gozzoli and Gazzaroli 2018), confirming the existence of four specific CQ dimensions. Participants indicated how much they agreed with each statement concerning their cultural abilities on a seven-point Likert-type scale (1 = strongly disagree 7 = strongly agree), where higher scores indicated higher CQ levels.…”

Receiving asylum seekers: Risks and resources of professionals

“…Even though much operators can speak different languages, it can happen that they know too little of each other’s language and that they struggle and simplify certain concepts by translating them with simple words. This ability can be compared to the construct of the cultural intelligence, defined as an individual’s capability to function and manage effectively in culturally diverse settings (Gozzoli and Gazzaroli, 2018). These elements can be a source of great difficulty, especially in the process of establishing a good relationship between the operators and ASs.…”

Virtual and Open Integration of Culture for Education (VOICE) with Science Teacher Candidates from Korea during COVID-19

“…The concept of cultural intelligence (CQ), suggested by Earley and Ang (2003), can be an indicator of the extent to which teachers are culturally sensitive and capable of functioning and managing in culturally diverse settings (Brislin, Worthley, & MacNab, 2006;Earley & Ang, 2003;Gozzoli & Gazzaroli, 2018;Triandis, 2006;Van Dyne, Ang, & Koh, 2008). Van Dyne and colleagues (2012) identified four dimensions of cultural intelligence and developed its measurement: metacognitive, cognitive, motivational, and behavioral.…”