The COVID-19 'Virtual Idea Blitz': Marshaling Social Entrepreneurship to Rapidly Respond to Urgent Grand Challenges

Bacq, Sophie; Geoghegan, Will; Josefy, Matthew; Stevenson, Ryan A.; Williams, Trenton A.

doi:10.2139/ssrn.3801938

Cited by 15 publications

(5 citation statements)

References 27 publications

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“…As argued by some authors, the extraordinary situation created by COVID‐19 is a unique research context (Bacq et al, 2020) that has determined a sudden rise in the demand for products directly needed for health services (FDA, 2020). Such needs have stimulated firms that have promptly taken action to provide goods and services dramatically needed at the peak of the crisis (Tognini, 2020).…”

Section: Linking Purpose‐led Approaches To Randd Management Literature In Relation To Health Emergencies Response: a Conceptual Frameworkmentioning

confidence: 99%

Innovating and transforming during COVID‐19: insights from Italian firms

Ferrigno

Cucino

2021

R & D Management

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During the COVID‐19 pandemic, a huge number of firms had to stop their activities due to the lockdown situation that has been decided in most countries. However, to contribute to the many emergencies caused by the pandemic through purpose‐led actions, many of those firms have reacted with innovative projects and changes in their manufacturing activities. In this paper, we address why and how these efforts have been implemented and how the situation of these firms evolved after the peak of the health crisis. Drawing on the literature about the purpose and R&D/innovation management concerning health emergency, we develop a conceptual framework to understand how different types of purpose‐led actions (i.e., short term and/or long term) and different R&D management strategies (i.e., exploitation or exploration of R&D, innovation, and manufacturing competencies) can characterize firms’ rapid response for the benefit of the community in the fight against COVID‐19, for example through the provision of medical equipment or other products and services. We validate the framework using the cases of 21 Italian firms which have taken very fast actions during the peak of the COVID‐19 emergency.

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Section: Linking Purpose‐led Approaches To Randd Management Literature In Relation To Health Emergencies Response: a Conceptual Frameworkmentioning

confidence: 99%

Innovating and transforming during COVID‐19: insights from Italian firms

Ferrigno

Cucino

2021

R & D Management

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“…A stream of researchers and media outlets have largely documented the impact of the Covid‐19 pandemic on consumer buying behavior, and have identified the social barriers that have an impact on their everyday life, particularly digital forces (Bacq et al, 2020; BBC, 2020a; Beaunoyer et al, 2020; Blackburn et al, 2020; Seetharaman, 2020; Shah, 2020; Sheth, 2020). More specifically, researchers have demonstrated that the Covid‐19 pandemic is increasingly prompting consumers to undertake behavioral changes, such as shifting their consumption to online environments, under conditions of mandatory domesticity (Hennekam & Shymko, 2020; Sheth & Kellstadt, 2020; Szymkowiak et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: An actor–network theory perspective

Ozuem

Ranfagni

Willis

et al. 2021

Psychology and Marketing

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While the debate on online service failure and recovery strategies has been given considerable attention in the marketing and information systems literature, the evolving Covid‐19 pandemic has brought about new challenges both theoretically and empirically in the consumption landscape. To fully understand customers' responses to service failure during a crisis we asked 70 millennials from three European Countries—Italy, France, and the UK—to describe their responses to service failure during the Covid‐19 pandemic (30 completed a 4‐week diary and 40 completed a 4‐week qualitative survey). Drawing on phenomenological, constructivist, and hermeneutical approaches, and utilizing an actor–network theory perspective, the current study proposes a new framework for understanding customers' responses to online service failure and recovery strategies during the Covid‐19 pandemic. Conclusions highlight implications for theory, policy, and management practice through extending comprehensions of service failure recovery processes by examining how marketing policies generate different social impacts during a crisis situation which facilitate the achievement of customer satisfaction and positive outcomes.

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“…Border closures and cuts to international travel have further restricted international market mobility and business activities [19]. To respond to these changes there has been a rapid uptake in remote and digital learning entrepreneurship education methods [20].…”

Section: Access To Training During Covid-19 Pandemicmentioning

confidence: 99%

Social Effects of Coronavirus COVID-19 Pandemic on Local Artisan Livelihood in Iringa District, Tanzania

Mwita,

Phillipo,

Pesha

2023

AJESS

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This study aimed to examine the social effects of the coronavirus (COVID-19) pandemic on the livelihood of local artisans in Iringa District, Tanzania. Specifically, the study examined poor social networking, business training during COVID-19, and the loss of cultural practices. The study used a qualitative and quantitative research approach with a sample size of 41 respondents who are victims of COVID-19 in five craft markets and 10 key informants. The study employed interviews with a semi-structured checklist guide to elicit information from the sampled population; also, qualitative data were thematically analysed, and quantitative data were analysed using SPSS version 25. The study findings revealed that the social effects of COVID-19 on local artisans’ livelihoods were less social networking, a lack of access to business training, and a loss of cultural practices. Finally, recommendations are made from the findings, which revealed that among the social effects of COVID-19 on local artisans’ livelihoods were poor social networking, which reduced the number of customers due to a lack of interactions and the emergence of social distancing, a lack of business training, and a loss of cultural practices. Local artisans who depend on selling their products in the craft markets to tourists in different seasons are highly affected due to governmental restrictions in Tanzania, like in other countries, which make them dependent on getting movements and interactions between themselves and their customers. Therefore, the government, non-governmental organisations (NGOs), and community members should establish various trainings on how to practice domestic tourism and be the first customers of arts and crafts markets to make the livelihood of local artisans sustainable even in hard times like COVID-19.

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The COVID-19 'Virtual Idea Blitz': Marshaling Social Entrepreneurship to Rapidly Respond to Urgent Grand Challenges

Cited by 15 publications

References 27 publications

Innovating and transforming during COVID‐19: insights from Italian firms

Innovating and transforming during COVID‐19: insights from Italian firms

Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: An actor–network theory perspective

Social Effects of Coronavirus COVID-19 Pandemic on Local Artisan Livelihood in Iringa District, Tanzania

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