Keywords: chronic otitis media, otitis externa, retained foreign body s u m m a r yThe potential complications of cotton bud use are not well known in the elderly population. Here, we presented a case of cotton bud misuse. An elderly man who had long-standing diabetes mellitus, chronic otorrhea, and right-sided otalgia was poorly responsive to empirical treatment at a primary hospital. He was misdiagnosed with malignant otitis externa and referred to a tertiary hospital. On treatment Day 7 at the tertiary hospital, when the swollen ear canal was somewhat resolved, a retained cotton swab was found in his ear canal. His symptoms rapidly resolved after removing the retained foreign body. A cotton bud can be retained as a foreign body in the ear canal. The guidance of health professionals is needed to clean the ear canal using cotton buds, especially for elderly patients with other chronic diseases.