2011
DOI: 10.3926/jiem.2011.v4n2.p168-193
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The costs of poor data quality

Abstract: Purpose: The technological developments have implied that companies store increasingly more data. However, data quality maintenance work is often neglected, and poor quality business data constitute a significant cost factor for many companies. This paper argues that perfect data quality should not be the goal, but instead the data quality should be improved to only a certain level. The paper focuses on how to identify the optimal data quality level.Design/methodology/approach: The paper starts with a review o… Show more

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Cited by 113 publications
(72 citation statements)
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References 34 publications
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“…If an organisation is not able to evaluate the quality of its data how can it determine its value in relation to the corporate decision making process? A number of studies have attempted to develop forms of cost classification models 3,4,13,14,15,16,17 and whilst these have developed focussed taxonomies on the related major elements, they may be perceived to be somewhat generic.…”
Section: Introductionmentioning
confidence: 99%
“…If an organisation is not able to evaluate the quality of its data how can it determine its value in relation to the corporate decision making process? A number of studies have attempted to develop forms of cost classification models 3,4,13,14,15,16,17 and whilst these have developed focussed taxonomies on the related major elements, they may be perceived to be somewhat generic.…”
Section: Introductionmentioning
confidence: 99%
“…This should have a high impact on the way applications are built, as developers are greatly interested in programming systems that are reliable, even in the presence of poor quality data. The problem is that although the analysis and improvement of data quality have gathered plenty of attention (e.g., to carry out data cleaning operations) from practitioners and researchers [6,[24][25][26][27][28], and despite the well-known impact of poor quality data in critical data-centric systems [29], understanding how well an application is prepared to handle the inevitable appearance of poor data has been largely overlooked. For this purpose, the identification of representative data quality problems and how they should be integrated in software verification activities (e.g., software testing) is essential.…”
Section: Background and Related Workmentioning
confidence: 99%
“…Haug et al [6] focuses on how to identify the optimal data quality level. Wang et al [7] has cited a number …”
Section: Attributes Of Data Qualitymentioning
confidence: 99%