The Cost of Caring? Emotional Labour, Wellbeing and the Clergy

Kinman, Gail; McFall, Obrene; Rodriguez, J. Roman

doi:10.1007/s11089-011-0340-0

Cited by 23 publications

(28 citation statements)

References 41 publications

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“…In addition, many scholars have applied Hochschild's work to a variety of other contexts. The following is a partial list of the broad range of workers whose professional lived experience has proven fruitful for the application of emotion labor theories by communication, psychology, and management researchers, among others: (a) medical professionals, most prominently nurses (Gray, 2010;Howard & Timmons, 2012;Mazhindu, 2003;Stayt, 2009), but also mental health professionals (Gregor, 2010) and physicians (Martínez-Iñigo et al, 2007), (b) childcare industry workers (Boyer, Reimer, & Irvine, 2013;Vincent & Braun, 2013), (c) criminal justice professionals such as 911 operators (Tracy & Tracy, 1998), correctional facility officers (Tracy, 2000;2005), firefighters (Scott & Myers, 2005), and police officers (Chapman, 2009), (d) social workers, including child protection services case workers (Gray, 2002), care managers (Gorman, 2000), professional activists (Rodgers, 2010), legal counsel for asylum seekers (Westaby, 2010), and the clergy (Kinman, McFall, & Rodriguez, 2011), and (e) hospitality industries workers such as flight attendants (Sheehan, 2012), heritage tourism site actors (van Dijk & Kirk, 2007), adventure tour leaders (Torland, 2011), and cruise ship employees (Tracy, 2003).…”

Section: The Construct Of Emotion Labormentioning

confidence: 99%

The Burnout Spiral: The Emotion Labor of Five Rural U.S. Foreign Language Teachers

Acheson

Taylor²,

Luna³

2016

The Modern Language Journal

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An area of research that may shed light on the pressing problem of FL teacher attrition is emotion labor. Emotion labor (or emotional labour), a construct stemming from research in the fields of communication and psychology and focusing mainly on service professionals, has recently been taken up in education literature. Although student emotions in language acquisition have been examined, the field of applied linguistics has not yet tapped the explanatory potential of teacher emotions. The current project explores the emotion work of 5 teachers in rural U.S. high school FL classrooms. Thematic analysis of interviews with teachers of Spanish, French, and Latin yielded 5 key insights: perceived lack of community and institutional support for FL teachers, an excessive burden for motivation felt by these teachers, the use of teacher emotion labor to motivate their students, emotional burnout of the teachers, and perceived lack of teacher efficacy. The last two, while not inevitable, seem to be mutually influencing, forming a downward spiral that can eventually impact the willingness or ability of some teachers to continue in their careers. Implications of this study include recognition of the significance of teacher emotion labor in FL pedagogy and its potential role in teacher attrition.

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Section: The Construct Of Emotion Labormentioning

confidence: 99%

The Burnout Spiral: The Emotion Labor of Five Rural U.S. Foreign Language Teachers

Acheson

Taylor²,

Luna³

2016

The Modern Language Journal

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“…These functions represent a significant load on employees, and can lead to stress and health problems (Larson & Yao, 2005). Using an emotional labour scale, Kinman, McFall, and Rodriguez (2011), found that the counselling role of clergy was associated with a high degree of emotional labour, but that most respondents believed that they had developed effective strategies for dealing with this aspect of their work.…”

Section: Issues Associated With the Challenge Of Responding To Expresmentioning

confidence: 99%

Research on embedded counselling: An emerging topic of potential importance for the future of counselling psychology

McLeod

2014

Counselling Psychology Quarterly

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A significant proportion of the counselling that people receive takes place within informal, situated encounters between service users and practitioners in fields such as nursing, medicine, teaching and social work. However, almost all of the research that has been carried out into the process and outcomes of counselling consists of studies of formal, contracted counselling and psychotherapy based in therapy clinics and offices. The competent and effective delivery of counselling that is embedded in a primary professional role, such as that of nurse, teacher or social worker, presents considerable challenges for practitioners. Research evidence around the process and outcomes of embedded counselling represents a valuable resource that has the potential to enhance the quality of counselling conversations enacted by practitioners in health, education, social work and other professions. An overview is provided of different types of research that has been carried out into informal and embedded counselling, and of the main themes that have emerged from these studies. Suggestions are made for the further development of this field.In 1945, Virgina Axline and Carl Rogers published an account of the counselling role undertaken by a teacher, over a period of several months, in response to the emotional and social needs of a disabled six-year-old boy who was a member of a class of 36 children for whom she was responsible (Axline & Rogers, 1945). This descriptive case study illustrated the ways in which this teacher was able to make use of counselling skills, behavioural interventions and consultation with other professionals, to play a key role in the recovery of a seriously troubled young person, mainly through a series of brief, 15 min listening conversations. It is hard to find other, more recent, case examples of this kind of work.In general, the field of counselling and counselling psychology has moved in the direction of becoming a discrete area of specialised professional activity, in which psychological assistance is provided by therapists in offices, rather than teachers in classrooms. Nevertheless, alongside the development and expansion of counselling and other psychotherapeutic interventions as standalone professional activities, individuals with problems in living continued to turn to trusted members of their community, such as

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“…lack of sleep due to newborn child). As such, emotional labour is commonly observed and required within the caring and service professions, most notably hospitality (Hochschild, 2012), nursing (Theodosius, 2008), medicine (Sorensen and Iedema, 2009), policing (Lumsden and Black, 2018) and religious ministry (Kinman et al, 2011).…”

Section: Emotional Labour Vicarious Trauma and Criminological Researchmentioning

confidence: 99%

Vicarious trauma and emotional labour in researching child sexual abuse and child protection: A postdoctoral reflection

Guerzoni

2020

Methodological Innovations

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Criminology almost inevitably involves the study of sensitive and sorrowful research topics. Consequently, criminologists fall victim to the inherent risks of exposure to vicarious trauma, requiring many to practice emotional labour in the field, in the lecture hall, and perhaps, even along the corridors of the university campus itself. This article offers a reflective account of the experiences of vicarious trauma and the self-imposed, protective practice of emotional labour within doctoral research on child protection initiatives within a religious institution. It explores my experience of self-regulating my emotions in response to the reading of disturbing content, and of the active filtering of points of conversation when asked about my research within professional, familial and social settings, to prevent disturbing the emotions of others. The article encourages potential doctoral students to consider how they might prepare for themselves emotionally, socially and physically, for their inevitable encounter with difficult content, prior to the commencement of candidature, thereby increasing their resilience in facing the difficult components of a doctoral degree tasked with exploring content of a bleak and emotionally unnerving nature.

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The Cost of Caring? Emotional Labour, Wellbeing and the Clergy

Cited by 23 publications

References 41 publications

The Burnout Spiral: The Emotion Labor of Five Rural U.S. Foreign Language Teachers

The Burnout Spiral: The Emotion Labor of Five Rural U.S. Foreign Language Teachers

Research on embedded counselling: An emerging topic of potential importance for the future of counselling psychology

Vicarious trauma and emotional labour in researching child sexual abuse and child protection: A postdoctoral reflection

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