2014
DOI: 10.53841/bpspsr.2014.1.51.34
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The context of public service reform in the neo-liberal economies

Abstract: ‘Compared with 20 – or even 10 years ago – the average professional’s work is nowadays much more likely to be costed, audited, used as an input for performance indicators, subjected to explicit budgetary or workload ceilings… and/or included within the scope of patient satisfaction surveys. In these senses then, the previous conception of individualistic professionalism has been progressively replaced… the contemporary ethos is much more one of the professional as a member of a team, and beyond that, of an emp… Show more

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