“…The success of SMEs depends heavily on the owner/manager. An empirical study done by many researchers found that higher entrepreneurial competencies possessed by the owner/manager lead to better business success in SMEs (Man & Lau, 2005;Ahmad, Ramayah, et al, 2010;Nasuredin, Halipah, & Shamsudin, 2016). For a company in the services sector, entrepreneurial competencies; interpersonal, learning, strategic, and opportunity were identified have a relationship with firms' success (Tatar, 2013).…”