2020
DOI: 10.1515/commun-2019-0117
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The concept of integrated communication under close scrutiny: A study on the effects of congruity-based tactics

Abstract: This study examines how consumers react to a Facebook post that is completely, moderately or not at all in conflict with a brand-typical TV clip. It thus analyzes the need for congruity between the offline and online advertising activities of a brand and draws on the literature of integrated communication, schema incongruity theory and advertising effectiveness. Results of an online experiment with 131 participants and a 2 (content: congruent vs. incongruent) by 2 (stylistic devices: congruent vs. incongruent)… Show more

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Cited by 3 publications
(1 citation statement)
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“…From a psychological point of view, "emotional infection is the basis for establishing human interaction"; and from a dissemination point of view, information that can be accepted by the audience is effective information. Therefore, how to effectively influence and manage audience sentiment in publishing work is an important issue that current researchers must face (Kirchenbauer, 2020;Priyanto et al, 2021). Figure 4 shows the source of emotions.…”
Section: Audience Sentiment Analysismentioning
confidence: 99%
“…From a psychological point of view, "emotional infection is the basis for establishing human interaction"; and from a dissemination point of view, information that can be accepted by the audience is effective information. Therefore, how to effectively influence and manage audience sentiment in publishing work is an important issue that current researchers must face (Kirchenbauer, 2020;Priyanto et al, 2021). Figure 4 shows the source of emotions.…”
Section: Audience Sentiment Analysismentioning
confidence: 99%