The Combat against COVID-19 in Portugal, Part II: How Governance Reinforces Some Organizational Values and Contributes to the Sustainability of Crisis Management

Abstract

The new coronavirus caught governments all over the world completely unaware, which led to a set of different and sometimes not quite articulated responses, leading to some undesirable results. The present investigation is based on three objectives: to assess the conditions “before” and “during” the combat and the expected consequences “after” the outbreak, by having as reference the Portuguese case; to offer a framework of the input factors to crisis management in the pandemic context; and to contribute to the crisis management literature, in the public sector from a perspective of collaborative and multi-level governance. This research is inductive and follows a quantitative approach, with the proposal and testing of a crisis management COVID-19 structural model. The Portuguese case presented in this paper suggests a robust and valid crisis management model. This model may be well translated for other countries with cultural proximity to the Portuguese culture, for instance, Portuguese speaking countries such as Brazil, or geographical proximity to Portugal such as, for instance, Spain. The authors, nevertheless, advise readers to exert some restraint on the extrapolation of the results, as governance systems and traditions can vary a good deal from country to country. Future studies should focus on the importance of coordination as one of the most important areas in crisis management, narrowing the scope of analysis from the broad, macro understanding of the research problem presented on this paper.

The Theoretical-Conceptual Model of Churning in Human Resources: The Importance of Its Operationalization

“…Taking into account the aforementioned, we found it fitting to propose for future considerations the possibility to further develop this research by taking into account not only the application of empirical data already available but also taking into consideration a statistical analysis, which would enable us to verify the impact each variable may have for the said phenomenon, for example, by doing a quantitative analysis using parametric or non-parametric tests to confirm or exclude hypotheses [34,35], applying factor analysis to analyze the degree of reliability, the adequacy of the measurement variables and the unidimensionality of each of the variables [36,37], or by applying structural equations to analyze the latent variables and their causal interrelationships [38], as well as the relevancy in operationalizing the phenomenon of churning in human resources.…”

Sustainability of Portuguese Courts: Citizen Satisfaction and Loyalty as Key Factors

“…Moreover, considering the current new reality of the COVID-19 pandemic, it would enrich the justice sector, the reapplication of the model presented in this research, and compare the results between the two different moments. For more information about the impact of COVID-19 in Portugal and its connection to governance sustainability, consult [28,29].…”

Managing the COVID-19 Pandemic in a Fragmented Local Government Setting: a Study from Ogan Ilir Regency, Indonesia

“…Both are important if implemented properly while the opposite happens because there is usually a tension that academics call the crisis management paradox. (Correia et al, 2020).…”