The co-creation of value for pursuing a sustainable happiness: The analysis of an Italian prison community

Cosimato, Silvia; Faggini, Marisa; Prete, Marzia Del

doi:10.1016/j.seps.2020.100838

Cited by 8 publications

(9 citation statements)

References 79 publications

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“…This implies that the second investigated element—the target —merges together individual and collective users (e.g., patients’ relatives and family members). More in details, the platform supports those multi-actor interactions essential to (co)create now and in the future value for themselves and others (e.g., future generation) (Avelino & Wittmayer, 2016; Cosimato et al, 2020).…”

Section: Results Presentation and Discussionmentioning

confidence: 99%

“…This led to advance research on healthcare sustainability and on the way, the most recent DT can support this complex service system to achieve it (Palumbo et al, 2017) as well as to address the aforementioned question, how the long-lasting sustainability of the healthcare system can be nourished? In fact, enhancing multi-actor interactions digital platforms can nourish those value generation patterns essential for improving health services and, therefore, actors’ long-lasting well-being, essential for the sustainability of the whole healthcare service systems (Cosimato et al, 2020; Faggini et al, 2019). This is mainly due to digital platform ability in boosting patient engagement and her/his gradual empowerment, essential to challenge the enduring information asymmetries typical of this service domain (Barile et al, 2014; Moro Visconti, 2017).…”

Section: Final Remarksmentioning

confidence: 99%

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Creating Value for a Sustainable Healthcare: The Role of Digital Platforms

Faggini

Bruno

Parziale

2021

Journal of Creating Value

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Currently, healthcare is worldwide one of the most critical service domains, dealing with human being health and well-being. Its importance and significance are also reflected through the Agenda 2030 and its SDGs, which point to guarantee health and well-being for all at all ages. In this sense, this article aims to better investigate if and how specific paths of value creation contribute to healthcare sustainability. The analysis has been conducted assuming a system perspective, which led to approach those dynamics, supported digital technologies and platforms, that boost the sustainability of complex service systems such as healthcare. To this end, a case study analysis has been conducted, investigating the potential of a digital platform in boosting an ongoing path of value creation able to contribute to short- and long-term sustainability of healthcare domain and of the related services. The results of this analysis pointed out that digital platforms can acts as value generation enablers, paving the way for the definition of sustainable paths of value creation.

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Section: Results Presentation and Discussionmentioning

confidence: 99%

Section: Final Remarksmentioning

confidence: 99%

Creating Value for a Sustainable Healthcare: The Role of Digital Platforms

Faggini

Bruno

Parziale

2021

Journal of Creating Value

Self Cite

View full text Add to dashboard Cite

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“…Value co-creation is based on an interactive and dynamic relationship which may create a common perspective, and everyone can act in a coherent way. As pointed out by Cosimato and colleagues, an ongoing value co-creation can add wellbeing to individuals and groups [51].…”

Section: Discussionmentioning

confidence: 98%

Ward Staff as a Tool to Promote Wellbeing among Prison Employees

et al. 2021

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Since 2011, the organisational and management process of the Italian Prison Administration has started to change. The Open section and Dynamic supervision measures introduced into the Italian penitentiary system, requires that all prison workers participate in the observation and treatment of the prisoners’ activities, carried out within a multidisciplinary perspective. This may imply a significant increase, in both the workload and possible sources of stress for prison workers and, therefore, hinder the organizational change. To enable the process of change, while monitoring the employees’ wellbeing, monthly multidisciplinary meetings have been planned, involving the ward staff of each prison. This study aims to both understand the impact of the organisational change on the employees of a prison in northern Italy and to explore the sustainability of the ward staff tool. Ten multidisciplinary meetings were analysed over a year, focusing on topics discussed within the group and relational positions assumed by the members. Content analysis has been performed through the T-LAB software, whereas the analysis of the interactive modalities has been carried out through the application of the Interaction Process Analysis grid. Results showed the group’s tendency to focus on the task, neglecting the relational dimension and moments of shared reflection related to the process. The study allows us to reflect on those aspects that may undermine the organisational and employee wellbeing and to assess the sustainability of a new organizational tool.

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“…In the face of the hedonistic happiness, another type of "transcendent" happiness has recently emerged, connected to values and moral principles (Robina and Pulido 2018;Robina-Ramírez et al 2021c). Transcendence is a horizontal, interdisciplinar, and multi-lateral concept (Weathers et al 2016;Cosimato et al 2021). Some researchers link it to the effort to explore the sacred, while others associate it with the development of personal qualities and values (Robina Ramírez and Fernández Portillo 2020).…”

Section: Introductionmentioning

confidence: 99%

From satisfaction to happiness in the co-creation of value: the role of moral emotions in the Spanish tourism sector

et al. 2022

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The search for happiness, understood as an inner and personal attitude that goes beyond mere satisfaction, is one of the aims of tourists’ co-creation of value. To date, few studies have analysed the importance of people’s moral principles in the co-creation of tourist value. Moral emotions play an essential role in this process. In this study, 12 tourism managers within administration, 28 hotel managers and 24 travel agencies actively participated in defining the indicators selected to measure how the co-creation of value from five Spanish towns affected customers’ happiness. Moreover, 444 tourists participated in the study. The PLS-SEM technique was used to examine the data obtained. Results show that the co-creation of value contributes to the happiness of the tourist. Of particular significance is the influence of customers’ co-creation of value on customer happiness. Additionally, the predictive capacity of the model is replicable to other tourist destinations.

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The co-creation of value for pursuing a sustainable happiness: The analysis of an Italian prison community

Cited by 8 publications

References 79 publications

Creating Value for a Sustainable Healthcare: The Role of Digital Platforms

Creating Value for a Sustainable Healthcare: The Role of Digital Platforms

Ward Staff as a Tool to Promote Wellbeing among Prison Employees

From satisfaction to happiness in the co-creation of value: the role of moral emotions in the Spanish tourism sector

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