The Chinese travelers to Singapore, Malaysia, and Thailand: A unique Chinese outbound market

Cai, Liping A.; Boger, Carl A.; O’Leary, Joseph T.

doi:10.1080/10941669908722014

Cited by 35 publications

(15 citation statements)

References 7 publications

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“…Cai et al (1999) examined the demographic and socioeconomic characteristics and trip-related attributes of outbound Chinese travelers to Singapore, Malaysia, and Thailand, and compared this particular group of visitors with two groups of Chinese visitors bound for other Asia-Pacific and outside Asia-Pacific destinations. Kim, Guo and Agrusa (2005) explored the competitiveness and positioning of destinations for Chinese outbound tourists, and discovered that Chinese tourists consider "safety" and "beautiful scenery" to be the most important attributes.…”

Section: Study Methodsmentioning

confidence: 99%

“…In line with the growth of outbound tourism, the extent of academic studies on Chinese outbound tourism has evolved from being scarce and sketchy (Cai, Boger & O'Leary, 1999) to numerous, particularly on the motivations of Chinese tourists to visit foreign destinations (Lu, 2011). Today, China is one of the fastest growing international markets (Li, Harrill, Uysal, Burnett, & Zhan, 2010) and its outbound tourism has drawn much research attention in the academic community.…”

Section: Introductionmentioning

confidence: 98%

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A Review of Chinese Outbound Tourism Research and the Way Forward

Tse

2014

Journal of China Tourism Research

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A Review of Chinese Outbound Tourism Research and the Way Forward 中国出境旅游的研究与未来路向 TONY S.M. TSEOutbound tourism from China has been the subject of many empirical studies conducted over the last two decades. These studies have collectively analyzed a wide variety of situations. The large volume of findings illustrates researchers' keen interest in Chinese outbound tourism, the existence of diverse research areas, and also the craving to understand this very important market. The barriers to understanding this market are related to its cultural background, language, and governmental intervention. This study integrates the empirical findings and discussions in 80 papers on Chinese outbound tourism. The aim is to identify the main areas of research interest, analyze how they are related in terms of tourism framework, critically evaluate the research areas, and explore future directions. The study advocates future Chinese outbound tourism research to be more concerned with the source market where the main causal factors of tourist flows are located; the social impacts of Chinese outbound tourism on its own people and destinations; and the legal and ethical aspects of the outbound tourism.

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Section: Study Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 98%

A Review of Chinese Outbound Tourism Research and the Way Forward

Tse

2014

Journal of China Tourism Research

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“…With the relaxation of travel visas for Mainland Chinese traveling abroad, studies on outbound Mainland Chinese tourists started to appear in the 1990s. Cai, Boger, and O'Leary (1999) reported that nearly 16% of the Mainland Chinese travelers to Singapore, Malaysia, and Thailand in the early 1990s visited casinos or racetracks during their trips. In a study by Cai, Lehto, and O'Leary (2001), 30.9% of Chinese leisure travelers and 17% of business travelers to the United States visited casinos or other gambling places.…”

Section: Mainland Chinese Casino Visitorsmentioning

confidence: 98%

Service Quality of Casinos in Macau: From the Mainland Chinese Perspective

Tsai

Cheung

2013

Journal of China Tourism Research

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A majority of earlier studies on customers' perception of casino service quality and customers' repeat visitation factors were mainly conducted in Western countries. With significant growth of the casino gaming industry in Asia, particularly in the case of Macau far surpassing the gaming revenue generated by the traditional gaming mecca of Las Vegas, it is important for the industry to understand customers' perceived service quality of the casinos in Macau and to identify the factors that make them return. In this study, Mainland Chinese visitors were asked to rate their perception of the service quality attributes of the casinos they visited most recently in Macau. Three hundred and ninety-nine usable samples were obtained. The service quality dimensions for casinos derived from this study include tangibles, fairness, responsiveness, professionalism, and variety. Three of these five factors, namely, professionalism, variety, and fairness, significantly contributed to the Mainland Chinese visitors' intentions to revisit the casinos.

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“…Literature on Chinese outbound tourism focused on Asian regions, including Hong Kong, Singapore, Malaysia, and Thailand (Cai, Boger, & O'Leary, 1999;Qiu & Lam, 1999;Qiu & Qu, 1996;Qu & Lam, 1997;Wang & Sheldon, 1996). Those studies documented that China would demonstrate noticeable future growth in outbound tourism.…”

Section: Literature Reviewmentioning

confidence: 98%