The Challenge of Technology Research in Sensitive Settings

Waycott, Jenny; Wadley, Greg; Schutt, Stefan; Stabolidis, Arthur; Lederman, Reeva

doi:10.1145/2838739.2838773

Cited by 52 publications

(35 citation statements)

References 28 publications

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“…Social media can have a positive effect on self-esteem if the person is focused on strong social relations while browsing [43]. Gonzalez [15] studied the impact of meaningful social interactions on improved self-esteem through digital media interactions.…”

Section: Self-esteem and Hcimentioning

confidence: 99%

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Paay

Nielsen

Larsen

et al. 2018

Proceedings of the 10th Nordic Conference on Human-Computer Interaction

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How can we design digital artefacts to help young adults with low self-esteem feel happier? To gain new insights into young adult's self-esteem problems and how we might help support them with interactive technologies, we conducted a mixed method user-centred study. We used a 6-week cultural probe study with 11 young adults, including a focus group, to understand current practices in managing self-esteem with everyday technologies. We then co-designed interactive digital artefacts for helping improve self-esteem, to deploy as technology probes with 6 young adults for four weeks. Our contribution is twofold. Firstly, we present the Self-Esteem Technology Support (SETS) framework for informing design of interactive technologies supporting young adults in managing low self-esteem. Secondly, we propose that interactive technologies designed to help young people feel happier need to be flexible, adaptable, private, available, personalisable, and have an engaging form factor to inspire feelings of fondness toward having the device as part of their daily routines.

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Section: Self-esteem and Hcimentioning

confidence: 99%

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Paay

Nielsen

Larsen

et al. 2018

Proceedings of the 10th Nordic Conference on Human-Computer Interaction

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“…• Published articles from attendees and organizers [20][23] [28] • A special issue in Interacting with Computers [15]. This grew out of the CSCW workshop on participatory design and ethics [2].…”

Section: Outcomes From Previous Workhopsmentioning

confidence: 99%

“…In the CHI 2017 workshop we aim to push the agenda forward, to provoke discussion that centers not only on identifying common issues, but also collecting examples of good practice that can be used to inform future approaches in "sensitive HCI" [28]. While we will continue to collect case studies of ethical dilemmas faced by HCI researchers, we will also examine how existing ethics policies and guidelines support our research activities.…”

Section: Introductionmentioning

confidence: 99%

Ethical Encounters in HCI

Waycott

Munteanu

Davis

et al. 2017

Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems

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This workshop builds on the success of prior workshops that brought together HCI researchers to share stories about ethical challenges faced when conducting research in sensitive settings. There is growing recognition that reflective and empathetic approaches are needed to conduct ethical research in settings involving people who might be considered vulnerable or marginalized. At our previous workshops, researchers discussed personal experiences and described the complex challenges they have faced in research as diverse as designing information systems for families of children in palliative care [6] to analyzing social media posts about mental health [1]. In this follow-up workshop we aim to extend opportunities for knowledge-sharing, build on the lessons learned, and generate a range of resources to help HCI researchers manage complex ethical issues when working in sensitive settings.

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“…We will continue to explore key themes that formed the focus of last year's workshop, and introduce new themes that emerged during previous workshop discussions and through our ongoing reflections with colleagues in the CHI community (as seen, for example, in [16]). …”

Section: Workhop Themesmentioning

confidence: 99%

“…To date, however, these discussions have primarily focused on identifying and reflecting on the challenges faced, with limited discussion of possible solutions or future directions for the HCI community. In the CHI 2016 workshop we aim to push the agenda forward, to provoke discussion that centers not only on identifying common issues, but that also provides lessons, guidelines, and case studies that can be used to inform future good practice in "sensitive HCI" [16].…”

Section: Introductionmentioning

confidence: 99%

Ethical Encounters in Human-Computer Interaction

Waycott

Munteanu

Davis

et al. 2016

Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems

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In the HCI community, there is growing recognition that a reflective and empathetic approach is needed to conduct ethical research in sensitive settings with people who might be considered vulnerable or marginalized. At our CHI 2015 workshop on ethical encounters, researchers shared personal stories of the challenges and tensions they have faced when conducting HCI research in complex settings such as hospitals, with young mental health patients, in schools for children with disabilities, and with homeless people. These research contexts can present significant challenges for HCI researchers who would not typically receive the training that other professionals working in these environments would normally receive. From our discussions with attendees at the CHI 2015 workshop, we identified a number of ethical issues that researchers are grappling with. In this follow-up workshop we aim to build on the lessons learned and to generate pragmatic but sensitive solutions to manage complex ethical issues for HCI researchers working in challenging settings.

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The Challenge of Technology Research in Sensitive Settings

Cited by 52 publications

References 28 publications

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Ethical Encounters in HCI

Ethical Encounters in Human-Computer Interaction

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