The Case of Telepsychiatry Adoption and Diffusion in a Healthcare Organization in New Zealand

Al-Qirim, Nabeel

doi:10.4018/jcit.2006010103

Cited by 3 publications

(2 citation statements)

References 24 publications

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“…Thus, telemedicine can be viewed as a process management system that enhances the management, quality, availability, and use of information used in the delivery of healthcare (Atkinson et al , 2001). Telemedicine provides a mechanism for organizations to extend its healthcare‐delivery processes to patients in rural locations, and to areas of low patient volumes for particular services (Al‐Qirim, 2006). The adoption of telemedicine by healthcare organizations is not only changing healthcare‐delivery processes and systems, but also the required skill sets of its personnel.…”

Section: Process Managementmentioning

confidence: 99%

Telemedicine: a process enabler for enhanced healthcare delivery systems

Lockamy

Smith

2009

Business Process Mgmt Journal

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PurposeThe purpose of this paper is to provide a conceptual framework along with underlying propositions for the design and deployment of telemedicine projects which provide healthcare organizations with strategic benefits.Design/methodology/approachField research conducted at four healthcare organizations along with academic literature in the areas of telemedicine and process management form the basis for the conceptual framework and propositions provided in this paper.FindingsTelemedicine can be used as a process enabler for enhanced healthcare‐delivery systems. However, there are several challenges which must be considered prior to its implementation. The framework and propositions provided in the paper can be used to facilitate successful telemedicine project deployments.Research limitations/implicationsThe framework and propositions are derived from a small sample and must be validated through more rigorous empirical research studies.Practical implicationsThe concepts presented in the paper can be used by healthcare planners to increase the likelihood of telemedicine deployment success within their organizations.Originality/valueThis paper begins to fill a void in the literature concerning how telemedicine can be used as a process enabler for improving healthcare‐delivery systems.

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Section: Process Managementmentioning

confidence: 99%

Telemedicine: a process enabler for enhanced healthcare delivery systems

Lockamy

Smith

2009

Business Process Mgmt Journal

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“…The results revealed that relative advantage, costs, and technical compatibility were the major predictors of adaptation. Al-Qirim (2006) showed that complexity and compatibility were very important factors to the adoption of a video conferencing technology. Kamal (2006) proposed a conceptual IT innovation adoption model that presents a detailed list of factors that impact IT adoption in government sector.…”

Section: Technology-related Factorsmentioning

confidence: 99%

Diffusion of VoIP in Chinese large enterprises: the cases of Air China and Harvest Fund

Assimakopoulos

Wu²

2010

Journal of Knowledge-Based Innovation in China

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Purpose -This research paper aims to apply the technology-organization-environment (TOE) framework to describe and discuss the critical factors concerning the diffusion of voice over internet protocol (VoIP) innovations among Chinese large enterprises, in particular, Air China and Harvest Fund. Design/methodology/approach -The paper deploys a dual case study methodology and extensive triangulation, including review of archival data, in-depth interviews with key stakeholders, and a questionnaire survey. Findings -Key factors were identified that have significant influence on the VoIP adoption by Chinese large enterprises. These factors were grouped under the TOE framework to facilitate analysis. Based on the rich data set, the paper identified the following key factors for successful adoption, implementation, and use. Managers of large companies seem to consider reliability of a new technology as the most important factor to be considered for feasibility study and budget approval. At the same time, top management support is extremely important in China. For the top executives, especially those with government background, any major decisions must not only be financially sound but also politically correct. In addition, compatibility with pre-existing systems, following technology trends and ease of use were also viewed as critical factors influencing the initial adoption of VoIP technology and also affecting its success of implementation and subsequent use. Research limitations/implications -This paper is exploratory in nature including a dual-case study design. Further descriptive or/and explanatory studies may help confirm the identified factors and provide additional evidence and explanations why these factors are critical for the diffusion of VoIP among Chinese large companies. Second, a future research avenue is the deregulation of the sector by the Chinese government. Further study can focus on what kinds of benefits can be derived from deregulation as in other countries or regions and how to deregulate current restrictions and foster the development of this market in China. Third, the companies studied in this paper are large companies with a history of government control. With the gradual rise of private companies in China, a future researcher could study the key influential factors for VoIP adoption for these companies. Originality/value -Out of these critical factors, the paper identifies two rarely mentioned factors that are critical among Chinese large enterprises: first, technology trend; and second, the innovation's return on investment (price/total cost of ownership). The paper also spells out management implications for practitioners in large Chinese firms.

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Electronic health records approaches and challenges: a comparison between Malaysia and four East Asian countries

Ghani¹,

Bali²,

Naguib³

et al. 2008

IJEH

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An integrated Lifetime Health Record (LHR) is fundamental for achieving seamless and continuous access to patient medical information and for the continuum of care. However, the aim has not yet been fully realised. The efforts are actively progressing around the globe. Every stage of the development of the LHR initiatives had presented peculiar challenges. The best lessons in life are those of someone else's experiences. This paper presents an overview of the development approaches undertaken by four East Asian countries in implementing a national Electronic Health Record (EHR) in the public health system. The major challenges elicited from the review including integration efforts, process reengineering, funding, people, and law and regulation will be presented, compared, discussed and used as lessons learned for the further development of the Malaysian integrated LHR.

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The Case of Telepsychiatry Adoption and Diffusion in a Healthcare Organization in New Zealand

Cited by 3 publications

References 24 publications

Telemedicine: a process enabler for enhanced healthcare delivery systems

Telemedicine: a process enabler for enhanced healthcare delivery systems

Diffusion of VoIP in Chinese large enterprises: the cases of Air China and Harvest Fund

Electronic health records approaches and challenges: a comparison between Malaysia and four East Asian countries

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