“…Given the focus on recruitment of participants for eHealth research and health services, our qualitative interview guide and thematic analysis approach were informed by the CAN-DO-IT process model for developing and refining online recruitment in HIV and sexual health research. 41 The model reflects seven iterative steps: Conceptualize scope of recruitment campaign, Acquire necessary expertise, Navigate online platforms, Develop advertisements, Optimize recruitment-to-enrollment workflow, Implement advertising campaign, and Track performance of campaigns and respond accordingly. Given their importance across a wide range of health domains, a total lack of data from our focal population, and relevance to recruitment for research and service delivery, our study focused primarily on the A, N, and D steps of the process model.…”