The Bureaucracy and the Challenges of Policy Formulation and Implementation : The Nigerian Experience

Onyekwelu, Rose Ugo; Okpalibekwe, Uche Nora; Dike, Ego E.

doi:10.12816/0019090

Cited by 4 publications

(3 citation statements)

References 1 publication

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“…Government bureaucracy has a major influence on policy formulation and implementation (Onyekwelu, Okpalibekwe & Dike, 2015). It highlights what is to be done, how to do it and who is the expected beneficiary.…”

Section: Policy Compliance and Service Deliverymentioning

confidence: 99%

“…Technical and behaviour rules lay foundation on how employees conduct and carry themselves in the institution and draws the line on what is acceptable and what is constrained. Within bureaucratic firms, formalized system with a set of rules and regulations and work instructions allows the administration to operate in its full efficiency (Onyekwelu, Okpalibekwe & Dike, 2015).…”

Section: Policy Compliance and Service Deliverymentioning

confidence: 99%

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The Effect of Policy Compliance on Service Delivery in State-Owned Enterprises in the Energy Sector in Kenya

CHEWA,

NJOROGE,

MINJA

2022

RJIBM

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Government and private institutions all over the world greatly recognize the crucial role of service delivery in attaining a competitive and dynamic market. State-owned enterprises in the Energy sector are a major foundation upon which the economic, social and political development strategies are built on in order to actualize the vision 2030 as well as the big four agenda. They enjoy monopoly in provision of services to the public. However, despite reforms on public sector bureaucracy, the public still face many hurdles in accessing government service, the level of public dissatisfaction on service delivery is high and open government bureaucracy hasn’t led to quality and sustainable service delivery. In addition, politicization of appointments of Board of Directors translating to insufficient competence and legal frameworks which subtly are inclined to privilege a few at the expense of the entire public, have tainted government image. This paper particularly established the influence of policy compliance on service delivery in State-owned enterprises. The target population was 124 suppliers, 5,107 end-user consumers, 1,817 employees in KPLC plus 480 employees in REREC and 30 employees in the Energy regulator (EPRA). A sample of 380 individuals/households was selected using a two-stage random sampling procedure comprising of proportionate stratified and simple random sampling techniques. Empirical data for this thesis were gathered using semi-structured questionnaire. The validity and reliability of the data collection tool was assessed to confirm the suitability of the tool for use in the study. Descriptive analysis, diagnostic test for multiple linear regressions and inferential analysis were conducted on the data set that had been gathered from the field. The findings demonstrated that policy compliance positively affected delivery of services. Management of state owned enterprises should enact policies to reinforce practices on aspects of leadership power, leadership motivation and leadership delegation. The human resource divisions of state owned enterprises ought to enact policy the buttress mutual trust, team spirit, sharing of information, openness, and sense of belonging. In addition, sufficient resources should be availed for strengthening information and communication infrastructure as one of the critical support system for enhancing the processes of value creation and delivery.

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Section: Policy Compliance and Service Deliverymentioning

confidence: 99%

Section: Policy Compliance and Service Deliverymentioning

confidence: 99%

The Effect of Policy Compliance on Service Delivery in State-Owned Enterprises in the Energy Sector in Kenya

CHEWA,

NJOROGE,

MINJA

2022

RJIBM

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“…Although the FMCH care in Enugu State was designed to increase coverage particularly for mothers and CU5 all round the state, and to ensure equity in healthcare delivery while improving quality of care [14], it was noted that frequently the objectives of FMCH services are not met due to factors ranging from individual, community, state level to political reasons [21][22][23]. Such factors include distance to health facility, travel cost, level of education, place of residence, etc.…”

Section: Introductionmentioning

confidence: 99%

Examining the distribution of benefits of a free Maternal and Child Health programme in Enugu State, Nigeria: a benefit incidence analysis

Eze

Ezenduka

Obikeze

et al. 2020

Tropical Med Int Health

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objective To determine the population groups that benefit from a Free Maternal and Child Health (FMCH) programme in Enugu State, Southeast Nigeria, so as to understand the equity effects of the programme. method A community-based survey was conducted in rural and urban local government areas (LGAs) to aid the benefit incidence analysis (BIA) of the FMCH. Data were elicited from 584 randomly selected women of childbearing age. Data on their level of utilisation of FMCH services and their out-of-pocket expenditures on various FMCH services that they utilised were elicited. Benefits of the FMCH were valued using the unit cost of providing services while the net benefit was calculated by subtracting OOP expenditures made for services from the value of benefits. Costs were calculated in local currency (Naira (₦)) and converted to US Dollars. The net benefits were disaggregated by urban-rural locations and socioeconomic status (SES). Concentration indices were computed to provide the level of SES inequity in BIA of FMCH. results The total gross benefit incidence was ₦2.681 million ($7660). The gross benefit that was consumed by the urban dwellers was ₦1.581 million ($4517.1), while the rural dwellers consumed gross benefits worth ₦1.1 million ($3608.20). However, OOP expenditure for the supposedly FMCH was ₦6 527 580 (US$18 650.2) in the urban area, while it was ₦3, 194, 706 (US$ 9127.7) among rural dwellers. There was negative benefit incidence for the FMCH because the OOP exceeded the gross benefits at the point of use of services. There was no statistically significant difference in the benefit incidence and OOP expenditure between the urban and rural dwellers and across socioeconomic groups. conclusion The distribution of the gross benefits of the FMCH programme indicates that it may not have achieved the desired aim of enhanced access particularly to the low-income population. Crucially, the high level of OOP erased whatever societal gain the FMCH was developed to provide. Hence, there is a need to review its implementation and re-strategise to reduce OOP and achieve greater access for improved effectiveness of the programme. keywords benefit incidence analysis, free maternal and child health, out-of-pocket expenditures, equity, out-of-pocket Sustainable Development Goals (SDGs): SDG 1 (no poverty), SDG 3 (good health and well-being), SDG 5 (gender equity), SDG 10 (reduced inequalities), SDG 11 (sustainable cities and communities)

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Policy Implementation: A Review of Selected Literature

Mugambwa

Nabeta

Ngoma

et al. 2020

System Dynamics for Performance Management &Amp; Governance

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The Bureaucracy and the Challenges of Policy Formulation and Implementation : The Nigerian Experience

Cited by 4 publications

References 1 publication

The Effect of Policy Compliance on Service Delivery in State-Owned Enterprises in the Energy Sector in Kenya

The Effect of Policy Compliance on Service Delivery in State-Owned Enterprises in the Energy Sector in Kenya

Examining the distribution of benefits of a free Maternal and Child Health programme in Enugu State, Nigeria: a benefit incidence analysis

Policy Implementation: A Review of Selected Literature

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