2019
DOI: 10.5296/csbm.v6i1.14942
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The Best Course of Action

Abstract: This case describes the ethical and legal challenges facing Dr. Caroline Webster, Director of Graduate Business Programs at MNU.  She was facing one of the more unpleasant tasks of her job in determining how to proceed with a complaint by one of the university’s master’s students by the name of Bob Golden.  Although a solid and intelligent student in his own right, Bob continuously challenged his grades, causing some faculty and administration to grow weary of his seemingly constant complaints. Dr. Webster wis… Show more

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