The Association of Knowledge Management, Organization Culture, and Innovation with Organizational Performance: A Case at Study Institute Research XYZ

Abstract

The purpose of this study is to analyze the impact of innovation as the mediation variable towards the knowledge management relationship and also culture organization towards organization performance. The population in this study are employees of XYZ. The data collection in this study is conducted by using the questionnaire and then the data is analyzed with Partial Least Squares method. The results show that; (1) knowledge management has the influence on innovation; (2) The effect on the organizational culture of innovation; (3) Knowledge Management of an effect on the performance of the organization; (4) The organizational culture influence on organizational performance (5) innovation does not affect the performance of the organization, (6) the innovation did not mediate the relationship of knowledge management to organizational performance; (5) innovation does not mediate the relationship of organizational culture on organizational performance. There is an explanation obtained from the interview that describe the gap and difference perception between innovation authority and power. Thus, the innovation always depends on the individual who has willingness to make the innovation.

Knowledge Management and Marketing Innovation Impact on Manufacturing Firms Performance in Ethiopia

“…This finding contradicts the findings of (AL-Hakim et al, 2012;Byukusenge et al, 2016;Wibowo et al, 2021;Eugenie et al, 2017), that highlighted business performance won't be impacted by knowledge management except it goes through intervention. However, it's similar to the recent findings of (Ullah et al, 2019;Davila et al, 2019;Puryantini, 2018) in which knowledge management had a direct influence on organizational performance.…”

“…Similarly, Nawab et al (2015) also revealed that knowledge management processes have an indirect significant impact on business performance through innovation in the banking industry, whereas Alrubaiee et al (2015), Byukusenge et al, (2016) Yousif Al-Hakim, et al, (2013) revealed a full mediation of innovation between knowledge management and organizational performance of different sectors. However, in the study of Puryantini (2018), knowledge management had no indirect effect on business performance. Even though innovation has a direct impact on firm performance, it was considered a mediating variable in the knowledge management framework in the above literature, with only Lee et al, (2010) exploring the joint impact of knowledge management and marketing innovation strategy on market performance.…”

“…In addition, Wibowo et al, (2021) found that while the indirect influence of knowledge management on company performance via innovation was considerable, the direct impact was not, which contradicted Puryantini's (2018) findings. In addition, Mardani et al, (2018); Lopez-Cabarcos et al, (2019) found direct and indirect significant impacts between knowledge management and organizational performance.…”

O impacto da cultura organizacional na gestão do conhecimento para a inovação de processos em serviços

“…Investigar a relação entre cultura organizacional, estilo de liderança, aprendizagem organizacional e inovação organizacional foi o objetivo da pesquisa de Tang e Yeh (2015), que chegaram à conclusão que o estilo de liderança não tem impacto direto na capacidade de inovação. Analisar o impacto da inovação como variável de mediação para a relação de GC e da cultura organizacional para o desempenho da empresa foi o objetivo estabelecido por Puryantini, Rofikotul, Tjahjadi, et al (2018) ao desenvolverem seu estudo num instituto de pesquisas da Indonésia. Os autores destacam que a cultura organizacional pode afetar a inovação, seja para encorajá-la ou inibi-la.…”