The Architecture of Mobile Knowledge Service Based on Document Knowledge Base & Its Application

Abstract

Document knowledge base is necessary to support mobile work for mobile workers. The architecture of mobile knowledge service based on document knowledge base includes context-awarer, knowledge service manager, and end application components. The application of the architecture is contributed to personalize knowledge service to different tasks for different people with existing document knowledge in an enterprise. Context-awarer mainly gets row context, then reasons or interprets it to the high lever context information and saves it in context base. Knowledge service manager mines individual knowledge related to the current task from document knowledge base, according to the context. End application components include users, applications and so on, which is not only the service object, but also the part source of context. At last, it applies the architecture into the application of maintaining device process in the enterprise, which improves the worker's efficiency and also reflects availability and effectiveness of the architecture.

The Model of Mobile Knowledge Services System in the Management of Complex Cluster Project

“…On the other hand, various experience and knowledge are held by on-site mobile workers [2], but it is difficult for them to record the information and experience produced in the business process into the enterprise's database or repository in real-time. It may result in a distortion of enterprise's information and knowledge, or even missing [3]. The mobile knowledge service system not only can provide the required knowledge for cluster project on-site workers at anytime and anyplace, but also can save the experience and knowledge produced in the process of cluster project on-site management effectively.…”