“…Feedback has been used with process information only (e.g., Guercio et al, 2005;Hutchison, Jarman, & Bailey, 1980;Montegar, Reid, Madsen, & Ewell, 1977;Parsonson, Baer, & Baer, 1974;Welsch, Ludwig, Radiker, & Krapfl, 1973;Wilson, Reid, & Korabek-Pinkowski, 1991), outcome only (e.g., Lattimore, Stephens, Favell, & Risley, 1984;Quilitch, 1975), or both (e.g., Arco, 1997;Greene, Willis, Levy, & Bailey, 1978;Huberman & O'Brien, 1999;Korabek, Reid, & Ivancic, 1981;Mozzoni & Bailey, 1996;Parsons, Cash, & Reid, 1989;Prue, Krapfl, Noah, Cannon, & Maley, 1980;Schepis & Reid, 1994). However, if the purpose of staff training is to produce specific client outcomes such as increased independent self-care or less problem behavior, then it makes sense to combine process and outcome feedback, particularly in the initial stages of training during which the functional interactions between staff and client behavior need to be seen and experienced (see Earley, Northcraft, Lee, &Lituchy, 1990, andKim, 1984, who showed beneficial effects of combining process with outcome feedback in nonclinical settings).…”