Abstract:In March 2018, my manuscript on library shame was published in College & Research Libraries. The paper’s focus is library anxiety, but more accurately it is about the shared experience of normal shame for both the librarian and the user. When shame is misidentified as maladaptive behavior by both the librarian and user, it results in alienation or conflict. When shame is identified by the librarian as normal, it strengthens the relationship with the user.
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.