“…A review of existing social science literature on urban hotels reveals a number of studies by scholars across a range of disciplines including business, human geography, economics, sociology and tourism. Several themes are observed, including the historical evolution of urban hotels and their role as part of the heritage infrastructure of cities (Teo, 2001;Teo & Chang, 2009;Azmy & Atef, 2011), hotel turnaround and decline (Solnet et al, 2010), the relationship of hotels to urban space either as landmarks within cities or statements of civic pride (McNeill, 2008;McNeill & McNamara, 2009, the impact of hotels in post-communist transformation (Niewiadomski, 2009) and the role of hotel design and the design of hotel spaces (Rutes et al, 2001;McNeill, 2009;Lee, 2011). Other strands of scholarship on hotels and cities concern location decisions about hotel developments (Wall et al, 1985;Bégin, 2000;Urtasun & Gutiérrez, 2006;Rogerson 2012a) and the impact of market segmentation and the appearance of a range of differentiated forms of hotel development (Aggett, 2007;Rogerson & Kotze, 2011).…”