The “affected” pharmacist and the “business as usual” pharmacist: Exploring the experiences of pharmacists during COVID-19 through cluster analysis

Social robots counselling in community pharmacies – Helping or harming? A qualitative study of pharmacists' views

“… 23 , 24 At the same time, in HRI, humans and robots strive to interact on a peer-to-peer or companionable basis. 10 In ensuring medication safety, it is therefore relevant to find the optimal balance for the social robot's appearance in a pharmacy setting.…”

“… 7 During the recent pandemic, pharmacy professionals experienced increased levels of workload and increased psychosocial burden. 8 , 9 , 10 , 11 , 12 As a part of the global shortage of healthcare workers, 13 the acknowledgement of these issues is relevant in the field of community pharmacy and pharmacy education. 14 …”

Evaluation of community pharmacy workplace wellness: Literature review, environmental scan, and task force recommendations

“…, 31. , 32 , 33 , 34. , 35 , 36 A cross-sectional analysis by Blue et al noted an association between pharmacist burnout and not practicing to one's full scope.…”

“… 15 Other possible actions related to staffing proposed in the literature include employing more pharmacy technicians, employing more support staff, and allowing for greater overlap between pharmacist shifts. 32 , 33 , 36 , 50 …”

Implementing a randomised controlled trial through community pharmacies to support people living with severe and persistent mental illness: Lessons learnt during the COVID-19 pandemic

“…Pharmacies became important access points for personal protective equipment (PPE), rapid antigen tests, COVID-19 vaccinations and essential medications. Simultaneously, pharmacy staff were managing their risk of COVID-19 infection, regular legislative changes to medication and vaccination supply, medication shortages and in some cases public incivility, due to fear and frustration associated with the pandemic [ 22 ]. Pharmacists reported increased workloads and high burnout [ [23] , [24] , [25] ], necessitating increased resources and support, including adequate PPE or support from professional bodies and government agencies, to continue to deliver primary care [ 21 ].…”