The adoption of supply chain service platforms for organizational performance: Evidences from Chinese catering organizations

Hong, Jiangtao; Guo, Pengjie; Deng, Hepu; Quan, Yuting

doi:10.1016/j.ijpe.2021.108147

Cited by 19 publications

(11 citation statements)

References 75 publications

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“…The sample included food producers, food processors, wholesalers, retailers, and restaurants. We chose Chinese food companies because of their unique characteristics, including a lack of standardization of services and products, the diversity of services and products available, the dominance of MSMEs in the industry, and the presence of a large market (Hong et al, 2021 ). Although Shanghai is one of China’s most modern cities (Liu et al, 2018 ), consumers do not rate its food safety highly (food safety satisfaction score (2020) = 86.5%), 2 indicating that there is significant room for improvement.…”

Section: Methodsmentioning

confidence: 99%

The effects of analytics capability and sensing capability on operations performance: the moderating role of data-driven culture

Wong

Ngai

2023

Ann Oper Res

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Studies indicate that organizational capability is a key factor in operational performance, and that both sensing and analytics capabilities have a significant influence on operational performance. This study develops a framework to examine the impact of organizational capability on operational performance, with a specific focus on the implementation of sensing and analytics capabilities. We combine strategic fit theory, the dynamic capability view, and the resource-based view to examine how micro, small, and medium enterprises (MSMEs) strategically integrate a data-driven culture (DDC) with their organizational capabilities to enhance operational performance. We carry out empirical research to investigate whether a DDC moderates the influence of organizational capability on operational performance. Structural equation modeling of survey data from 149 MSMEs reveals that both sensing and analytics capabilities have a positive impact on operational performance. The results also suggest that a DDC positively moderates the influence of organizational capability on operational performance. We discuss the theoretical and managerial implications of our findings, the limitations of the study, and opportunities for further research.

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Section: Methodsmentioning

confidence: 99%

The effects of analytics capability and sensing capability on operations performance: the moderating role of data-driven culture

Wong

Ngai

2023

Ann Oper Res

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“…Digitalization solely through the implementation of enterprise resource planning (ERP) systems has very high costs in relation to benefits and is not seen as a very productive digitalization strategy for SMEs (Koh and Saad, 2006). Accordingly, companies are increasingly investing in and introducing digital platforms to increase operational efficiency, establish interorganizational collaboration and improve customer satisfaction (Cenamor et al , 2019; Hong et al , 2021). Digital platforms are crucial in connected and data-rich businesses that utilize information sharing, collaboration and collective action (Costa et al , 2020).…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 99%

Exploring the effects of SMEs’ platform-based digital connectivity on firm performance – the moderating role of environmental turbulence

Rajala

Hautala-Kankaanpää

2023

JBIM

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Purpose Small- and medium-sized enterprises (SMEs) often operate in environments marked by high levels of turbulence. Such firms adopt digital technologies and platforms that provide access to external real-time information and establish digital connectivity between firms to remain competitive. This study aims to focus on SMEs’ downstream and upstream platform-based digital connectivity (PDC). Design/methodology/approach This study examines the effects of PDC on SMEs’ operational performance under conditions of environmental turbulence. The data was gathered from 192 SMEs operating in the manufacturing arena. Findings The results show that the adoption of PDC does not directly affect an SME’s operational performance. However, in highly turbulent environments, PDC can improve operational performance. The results indicate that the performance effects of PDC vary according to the level and type of environmental turbulence. Research limitations/implications This research offers insights into the relationship between PDC among SMEs and operational performance and encourages future research examining other possible conditional effects that could explain the contradictory results found in previous research. Originality/value This study contributes to the knowledge of supply-chain digitalization among SMEs and its performance effects in varying environmental conditions. Further, this study contributes to the prior research by focusing on the interorganizational aspects of digitalization in SMEs.

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“…At the same time, organizational challenges have a significant influence on decision-making, aligning with the organization's long-term objectives (Hong et al, 2021). Moreover, executives with managerial commitment can drive the adoption of technology but must remain fully involved in accomplishing the expected outcomes (Chao et al, 2023).…”

Section: Theoretical Lensmentioning

confidence: 99%

“…These environmental pressures, according to Khan et al (2023), give an understanding of how I4.0 technology projects might overcome several challenges, imposed by the external environment. At the same time, organizational challenges have a significant influence on decision‐making, aligning with the organization's long‐term objectives (Hong et al, 2021). Moreover, executives with managerial commitment can drive the adoption of technology but must remain fully involved in accomplishing the expected outcomes (Chao et al, 2023).…”

Section: Theoretical Perspectives and Research Hypothesismentioning

confidence: 99%

The adoption of I4.0 technologies for a sustainable and circular supply chain: an industry‐based SEM analysis from the textile sector

Hmamed,

Cherrafi,

Benghabrit

et al. 2023

Bus Strat Env

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Currently, researchers have been particularly interested in Industry 4.0 (I4.0) as a combination of novel revolutionary digital technologies. This evolution is transforming how organizations operate to promote sustainable and circular practices. Consequently, this research empirically investigates the capabilities of I4.0 adoption to establish a sustainable and circular supply chain. The study investigates the impact of organizational factors on the deployment of I4.0 technologies to achieve sustainability objectives. Furthermore, this approach combines empirical and qualitative analyses within a methodological framework to investigate the relationship between organizational factors, I4.0 adoption, sustainable, and circular practices. In this context, survey responses have been collected from 323 supply chain professionals in the textile sector in Morocco. Consequently, employing structural equation modeling, our results reveal a strong link between I4.0 adoption and the promotion of circular and sustainable approaches. The study finds a positive association between I4.0 adoption, technological readiness, and environmental responsiveness while highlighting the challenges posed by organizational practices on I4.0 implementation in developing countries. This research contributes to the theoretical foundations of the potential influence of I4.0 technologies, and it provides practical contributions for stakeholders to effectively embrace I4.0 technologies and thereby drive more sustainable and efficient practices.

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The adoption of supply chain service platforms for organizational performance: Evidences from Chinese catering organizations

Cited by 19 publications

References 75 publications

The effects of analytics capability and sensing capability on operations performance: the moderating role of data-driven culture

The effects of analytics capability and sensing capability on operations performance: the moderating role of data-driven culture

Exploring the effects of SMEs’ platform-based digital connectivity on firm performance – the moderating role of environmental turbulence

The adoption of I4.0 technologies for a sustainable and circular supply chain: an industry‐based SEM analysis from the textile sector

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