The Adoption of Social Media and Mobile Health Technologies for Emergency Preparedness by Local Health Departments

Rubin, Sara E.; Bouri, Nidhi; Jolani, Nina; Minton, Kathleen

doi:10.1097/phh.0000000000000056

Cited by 12 publications

(11 citation statements)

References 7 publications

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“…[35] However, its misuse can result in the dissemination of incorrect information. [36,37] Abandoning traditional sources of information dissemination such as television and radio may preclude the authorities from reaching vulnerable populations including the elderly and disenfranchised. Over-reliance on mobile phone networks for information acquisition and communication will be an impediment in the face of cellular network failure.…”

Section: Discussionmentioning

confidence: 99%

Urban disaster preparedness of Hong Kong residents: A territory-wide survey

Lam

Leung

Balsari

et al. 2017

International Journal of Disaster Risk Reduction

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A B S T R A C TObjective: To assess the state of community disaster preparedness of Hong Kong residents and to identify factors associated with adequate preparedness behaviors. Design: A cross-sectional survey using random Global Positioning System (GPS) spatial sampling conducted from the 8 August 2015 to 6 September 2015. Participants: Hong Kong residents aged 18 years or more. Method: A 19-item questionnaire was developed to assess respondents' preparedness information acquisition, communication plan, evacuation strategies, first-aid and disaster knowledge, financial resilience, and preparedness behaviors. In total, 1023 residents were interviewed at 516 GPS locations. Multiple logistic regression was used to identify factors associated with preparedness behaviors, defined as having an evacuation kit in our study. Results: Television remains the key information source, both before and during disaster, with young respondents also favoring social media and the internet and elder residents preferring television and radio. Many respondents did not have adequate first-aid knowledge and few showed correct responses to a typhoon warning signal. Only 39.4% had an evacuation kit. In logistic regression, correct responses to first aid questions and a typhoon warning signal were significantly associated with kit preparation (OR 2.023, 95% CI 1.233−3.318, p=0.005). Residents with elderly household member(s) were significantly less likely to do so (OR 0.554, 95% CI 0.333−0.922, p=0.023). Conclusions: Community resilience-building programs should tailor information provision to different age groups with a focus on the family caregivers of elderly residents. There is a need to promulgate first-aid training and disaster education in the community.

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Section: Discussionmentioning

confidence: 99%

Urban disaster preparedness of Hong Kong residents: A territory-wide survey

Lam

Leung

Balsari

et al. 2017

International Journal of Disaster Risk Reduction

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“…Previous work highlighted best practices and lessons learned for social media communication during disruptive events, and further work is still needed to evaluate optimal messages and message platforms. 5 …”

Section: Rapidly Linking Resources With Unmet Needsmentioning

confidence: 99%

“…5–7 Determining the best approach to detecting a true signal from the noise can be challenging. Terms used on social media may carry multiple meanings, depending on the context in which they are used.…”

Section: Limitations Of Social Mediamentioning

confidence: 99%

“…Although the “crowd” often identifies and dispels misinformation and misinterpretation, incorrect information can spread rapidly, and identifying how authoritative sources can best moderate these online forums is still being determined. Finally, although social media data have been extracted and analyzed to improve public heath emergency response or recovery by government agencies, 5,8 determining how these data-mining approaches can be scalable for a multitude of public health organizations requires further study. The Department of Health and Human Services and other departments and agencies have launched innovation challenges to partner with public and nongovernment groups to use social media for tasks such as tracking local health trends, improving emergency preparedness of individuals with durable medical equipment, and creating a Facebook app for disaster preparedness and response.…”

Section: Limitations Of Social Mediamentioning

confidence: 99%

“…Social media generated more than 45 million tweets, posts, images, videos, and other related output during the shutdown, and it could serve as a unique tool for identifying problems through real-time surveillance, rapidly disseminating information, and connecting individuals to resources. 5,10,11 Lessons learned from the use of social media during the shutdown could be applied to other events in which policymakers must decide how to disburse limited resources. The social media accounts of some US federal health departments and agencies were figuratively “furloughed,” but they could have provided key information to the public before going offine.…”

Section: Limitations Of Social Mediamentioning

confidence: 99%

See 2 more Smart Citations

The 2013 US Government Shutdown (#Shutdown) and Health: An Emerging Role for Social Media

Merchant

Ha²,

Wong³

et al. 2014

Am J Public Health

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In October 2013, multiple United States (US) federal health departments and agencies posted on Twitter, “We’re sorry, but we will not be tweeting or responding to @replies during the shutdown. We’ll be back as soon as possible!” These “last tweets” and the millions of responses they generated revealed social media’s role as a forum for sharing and discussing information rapidly. Social media are now among the few dominant communication channels used today. We used social media to characterize the public discourse and sentiment about the shutdown. The 2013 shutdown represented an opportunity to explore the role social media might play in events that could affect health.

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