The Active Queue Scheduling Method for the QoS of the WiBro Service

Kim, Hyun Jong; Kim, Jong Chan; Choi, Seong Gon; Song, Jae Pil; Lee, Hyeon Suk

doi:10.1109/icact.2008.4493764

Cited by 1 publication

(1 citation statement)

References 5 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…To attract new customers, KT offered six months free access to WiMAX service, as well as other promotions (such as free netbooks), for those who subscribed to WiMAX. However, after the six-month contract period, a number of users switched to alternative Internet services (Kim, 2008), such as the wired highspeed Internet. There are several wired and mobile Internet access services and switching costs are also low.…”

Section: Introductionmentioning

confidence: 99%

User Continuance Intention Towards Mobile Internet Service: The Case Of WiMAX in Korea

Kim

Gupta

Jeon

2013

Journal of Global Information Management

View full text Add to dashboard Cite

The usage of mobile Internet service has been on the rise as more people become to use mobile devices. WiMAX, a mobile Internet service, was first commercialized in Korea in 2006. However, after first six months, a number of users discontinued the service and switched to other Internet services. Because customer retention is important for the success of any business, this research examines the factors that affect the continued usage of mobile Internet service. A user of a mobile Internet service is both a user of technology and consumer of services. Therefore, to examine the continued usage of mobile Internet service, the authors combine the value adoption model, representing the service consumer perspective, with the information systems continuance model, representing the technology user perspective. The study is conducted in the context of WiMAX. The data was collected from 200 WiMAX users. The model developed in this study is a unique contribution to theory as it discusses the continued adoption of a commercial information system.

show abstract

Section: Introductionmentioning

confidence: 99%