2020
DOI: 10.1088/1742-6596/1477/2/022023
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Text Mining and Support Vector Machine for Sentiment Analysis of Tourist Reviews in Bangkalan Regency

Abstract: Tripadvisor is a travel site that offers reviews of hotels, flights, restaurants and tourist attractions. Reviews from tourists are indispensable for developing tourism, but the number of comments will complicate the owner to analyze the important aspects of the review so that the reviews should be beneficial to develop spot, overlooked or unreadable. This research aims to facilitate the owner of tourist places in the Bangkalan regency to classify negative opinion, positive opinion, and to know the target opin… Show more

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Cited by 9 publications
(4 citation statements)
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“…Machine learning with the support vector machine method (Imamah, Husni, Rachman, Suzanti, & Mufarroha, 2020 (2) The second approach was lexicon-based (Jurek, Mulvenna, & Bi, 2015), which used various words that have been valued with the polarity score to determine the response of the users or the public. The lexicon sentiment calculated the sentiment from the semantic orientations of the words and phrases that came up in the text (Taboada, Brooke, Tofiloski, Voll, & Stede, 2011).…”
Section: Methodsmentioning
confidence: 99%
“…Machine learning with the support vector machine method (Imamah, Husni, Rachman, Suzanti, & Mufarroha, 2020 (2) The second approach was lexicon-based (Jurek, Mulvenna, & Bi, 2015), which used various words that have been valued with the polarity score to determine the response of the users or the public. The lexicon sentiment calculated the sentiment from the semantic orientations of the words and phrases that came up in the text (Taboada, Brooke, Tofiloski, Voll, & Stede, 2011).…”
Section: Methodsmentioning
confidence: 99%
“…Media sosial menjadi salah satu sumber data dari penelitian yang berkaitan dengan data science. Penelitian sebelumnya telah menggunakan media sosial Twitter untuk mengetahui opini masyarakat tentang tempat wisata di kabupaten Bangkalan [1]. Hasil dari penelitian ini dapat memetakan sentimen positif dan negatif dari wisatawan, sehingga dapat dijadikan rujukan untuk pengembangan tempat wisata di masa depan.…”
Section: Pendahuluanunclassified
“…SVM adalah teknik klasifikasi yang digunakan untuk menganalisa data dan memprediksi kelas berdasarkan pola [1]. Teknik klasifikasi pada SVM dilakukan dengan membentuk hyperplane atau garis pembatas (decision boundary).…”
Section: E Support Vector Machine (Svm)unclassified
“…So the author conducts Text Mining Analysis on the data that the author has scraped on twitter using Netlytic with the keywords #Joko Widodo and #pemerintahanjokowi taken between August-October 2022, so that the data can be used to identify trends and patterns in public views on government policies and actions. This can be done by collecting and analyzing news from social media posts and other sources of information about the government using Text Mining techniques [6] to identify the sentiment of the public towards president Joko Widodo's administration. Text Mining can also identify key issues of public concern, such as economic development, corruption, or social welfare.…”
Section: Introductionmentioning
confidence: 99%