Testing the Expectation Confirmation Theory on the Training Satisfaction Context: The Mediation Role of Mind Wandering

Albtoosh, Qais Abdel Aziz; Ngah, Abdul Hafaz

doi:10.1080/01900692.2022.2081338

Cited by 8 publications

(2 citation statements)

References 78 publications

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“…, 2023): the authors applied a two-stage approach consisting of a measurement model and a structural model. In the present case, two types of validities needed to be established before proceeding to the structural model (Albtoosh and Ngah, 2022). These are convergent validity and discriminant validity.…”

Section: Data Analysis and Resultsmentioning

confidence: 99%

To stay or to switch: the mediation effect of scepticism on switching intention to halal cosmetics from the perspective of the pull-push-mooring theory

Mohd Shelahudin,

Ngah,

Rahi

et al. 2024

JIMA

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Purpose The purpose of this paper is to extend the Push-Pull-Mooring (PPM) theory to identify the factors influencing Muslim customers’ switching intention to halal-certified cosmetics. Design/methodology/approach A snowballing sampling method was used to distribute an online questionnaire via social media platforms. Of 403 questionnaires, only 363 were usable. SmartPLS 4 was used to analyse the data using a structural equation modelling approach. Findings The findings of this paper confirmed that social influence and scepticism have a positive effect on the switching intention to halal cosmetics. However, compatibility with current cosmetic products has a negative effect on the switching intention to halal cosmetics. On the other hand, negative side effects and negative past experiences have a positive effect on scepticism. Scepticism was also found to mediate the relationship between negative side effects and negative past experiences toward the switching intention to halal cosmetics. Practical implications The findings of this study primarily benefit cosmetics manufacturers, whether halal-certified or otherwise. Originality/value This study extends the PPM theory with negative side effects and negative past experiences. Moreover, this study also introduces new relationships and untested relationships between scepticism and switching intention. This study shows the mediating effects of scepticism on the relationship between negative side effects and negative past experiences toward switching intention.

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Section: Data Analysis and Resultsmentioning

confidence: 99%

To stay or to switch: the mediation effect of scepticism on switching intention to halal cosmetics from the perspective of the pull-push-mooring theory

Mohd Shelahudin,

Ngah,

Rahi

et al. 2024

JIMA

Self Cite

View full text Add to dashboard Cite

show abstract

“…A mediating variable is a variable or strategy that mediates the influence of an antecedent variable on an outcome [47]. The mediator serves as a third variable that describes how the independent variable of interest affects the dependent variable [48,49].…”

Section: Mediationmentioning

confidence: 99%

To stay or not to stay: the mediation roles of job satisfaction and organization commitment among women in logistics industry

Sukri¹,

Ngah²,

Yiaw³

2023

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The logistics sector is considered non-traditional for women as the industry employs mostly men as the required tasks are considered masculine. Logistics operation runs 24/7, which leads to long working hours and overlaps with women’s household responsibilities. The situation is linked to turnover intention among women in this industry. Numerous studies have acknowledged women to be as good as men. Therefore, turnover among women in this industry is a significant loss for the industry as gender imbalance remains a major issue. Furthermore, studies on this subject remain scarce. This study addressed the literature gap by adopting the Self Determination Theory (SDT) and investigated the factors influencing female employees’ intention to stay in the logistics industry. Data analysis was performed using a purposive sampling technique and Smart Partial Least Squares (Smart PLS). Resultantly, job satisfaction mediated the relationship between intrinsic motivation and intention to stay but did not mediate extrinsic motivation and intention to stay. Additionally, the relationship between work-life balance and intention to stay was mediated by organisational commitment. The findings benefit human resource management in the logistics industry to design a better policy to reduce retention prevalence and decrease the number of talented female employees leaving this industry.

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Future behavioural of console gamers and mobile gamers: are they differ?

Ngah,

Rahi,

Long

et al. 2024

Qual Quant

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Testing the Expectation Confirmation Theory on the Training Satisfaction Context: The Mediation Role of Mind Wandering

Cited by 8 publications

References 78 publications

To stay or to switch: the mediation effect of scepticism on switching intention to halal cosmetics from the perspective of the pull-push-mooring theory

To stay or to switch: the mediation effect of scepticism on switching intention to halal cosmetics from the perspective of the pull-push-mooring theory

To stay or not to stay: the mediation roles of job satisfaction and organization commitment among women in logistics industry

Future behavioural of console gamers and mobile gamers: are they differ?

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