Temporomandibular disorders (TMDs) are common, but many patients with such disorders go undetected and under‐treated. Our aim was to evaluate the outcome of using a screening tool (5 yr after it was first implemented), on the clinical decision‐making for patients with TMDs. Adults who attended for a dental check‐up at the Public Dental Health Services in Västerbotten, Sweden, answered three screening questions (3Q/TMD) on frequent jaw pain, pain on jaw function, and catching/locking of the jaw. The dental records of a random sample of 200 individuals with at least one positive response to 3Q/TMD (3Q screen‐positive patients) and 200 individuals with all negative responses (3Q screen‐negative patients) were reviewed for TMD‐related treatment decisions. A clinical decision related to TMD was absent in 45.5% of 3Q screen‐positive patients. Treatment of TMDs was associated with a positive response to the screening question on jaw pain (OR = 6.7, 95% CI: 3.2–14.0) and was more frequent among 3Q screen‐positive patients (24%) than among 3Q screen‐negative patients (2%; OR = 15.5, 95% CI: 5.5–43.9), just as a female examiner was associated with more frequent treatment of TMDs (OR = 3.1, 95% CI: 1.2–8.4). The results indicate under‐treatment of TMD within general dental practice and that male clinicians are less likely to initiate TMD treatment.