Temporal Sequences in Information Acquisition for Decision Making: A Focus on Source and Medium

Saunders, Carol; Jones, Jack W.

doi:10.2307/258104

Cited by 58 publications

(92 citation statements)

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“…Although the past work provides useful insight into how factors present during interactions can improve decision-making, it does not examine: 1) whether the information brought to the discussion by individual group members differs in the extent to which it has been processed and, 2) what might systematically influence the degree of processing. That is, prior work examining the factors responsible for optimal group decision-making has largely ignored the catalysts to the information gathering phase of group cognition (i.e., accumulation phase, Gibson 2001; acquisition phase, Saunders and Jones 1990). We believe that pre-meeting elaboration, an individual-level cognition, may help us understand why some groups outperform others, especially since it represents an important input into the group decision-making process.…”

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confidence: 99%

Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus

Loyd

Wang

Phillips

et al. 2013

Organization Science

125

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A purported downside of social category diversity is decreased relationship focus (i.e., one’s focus on establishing a positive social bond with a coworker). However, we argue that this lack of relationship focus serves as a central mechanism that improves information processing even prior to interaction and, ultimately, decision-making performance in diverse settings. We introduce the construct of premeeting elaboration (i.e., the extent to which individuals consider their own and others’ perspectives in the anticipation of an interaction) and explore its link with social category diversity and relationship focus. Experiments 1 and 2 demonstrate that when disagreement occurs, social category diversity increases premeeting elaboration, with relationship focus as a central causal mechanism. Experiment 3 shows that premeeting elaboration has important implications for performance: disagreeing dyads with social category diversity elaborate more prior to meeting and, as a result, perform better on a decision-making task than those with social category homogeneity. We discuss the value of studying early-stage interaction and propose a reconsideration of the “downside” of social category diversity.

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confidence: 99%

Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus

Loyd

Wang

Phillips

et al. 2013

Organization Science

125

View full text Add to dashboard Cite

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“…Some researchers have mentioned both concepts (e.g., Shannon and Weaver's (1949) model of communication), while others have noted the existence of source-channel interaction (e.g., Saunders & Jones, 1990) or investigated the relationship between the source and channel (e.g., Christensen & Bailey, 1997), but this has not resulted in a validated theory or empirical replication.…”

Section: Relevance Goals and Contributionmentioning

confidence: 99%

“…A third model that seems relevant in the context of this dissertation is that of Saunders and Jones (1990): a general model relating information acquisition to the decision-making process (see table 2.1 and figure 2.3). Whereas Byström and Järvelin (1995) incorporated both simple and complex tasks, Saunders and Jones (1990) exclusively focus on complex decision-making processes.…”

Section: Figure 21 Kuhlthau's Model Of the Information Search Procesmentioning

confidence: 99%

“…Whereas Byström and Järvelin (1995) incorporated both simple and complex tasks, Saunders and Jones (1990) exclusively focus on complex decision-making processes. However, they employed similar ideas, as will be demonstrated below.…”

Section: Figure 21 Kuhlthau's Model Of the Information Search Procesmentioning

confidence: 99%

“…However, they employed similar ideas, as will be demonstrated below. Saunders and Jones (1990) argue that source and channel selection occurs during the information acquisition component. This component is affected by the various phases and routines of the decision-making process and numerous contextual influences (e.g., time pressure, task characteristics).…”

Section: Figure 21 Kuhlthau's Model Of the Information Search Procesmentioning

confidence: 99%

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What's your favorite blend? : Analyzing source and channel choices in business-to-government service interactions

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External concept support for group support systems through Web mining

Li¹,

Zhang²,

Cao³

2009

J. Am. Soc. Inf. Sci.

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External information plays an important role in group decision-making processes, yet research about external information support for Group Support Systems (GSS) has been lacking. In this study, we propose an approach to build a concept space to provide external concept support for GSS users. Built on a Web mining algorithm, the approach can mine a concept space from the Web and retrieve related concepts from the concept space based on users' comments in a real-time manner. We conduct two experiments to evaluate the quality of the proposed approach and the effectiveness of the external concept support provided by this approach. The experiment results indicate that the concept space mined from the Web contained qualified concepts to stimulate divergent thinking. The results also demonstrate that external concept support in GSS greatly enhanced group productivity for idea generation tasks.

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Temporal Sequences in Information Acquisition for Decision Making: A Focus on Source and Medium

Cited by 58 publications

References 0 publications

Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus

Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus

What's your favorite blend? : Analyzing source and channel choices in business-to-government service interactions

External concept support for group support systems through Web mining

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